Sohail Sattari
Gaithersburg
Summary
Professional with strong background in IT systems management and support. Adept at implementing and maintaining complex IT infrastructures, ensuring optimal performance and security. Known for effective team collaboration, problem-solving, and adaptability to evolving technical needs. Skilled in network administration, server maintenance, and user support, bringing results-driven approach to every project.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Systems Administrator
Science Applications International Corporation
10.2023 - 10.2024
- Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.
- Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
- Implemented effective monitoring solutions to track system performance metrics, enabling proactive issue resolution.
- Streamlined IT processes with the implementation of automation tools, improving overall efficiency.
- Reduced downtime by proactively identifying potential issues and resolving them before they escalated.
- Secured network systems by implementing robust security protocols, mitigating risks associated with cyber threats.
- Spearheaded disaster recovery initiatives, ensuring a prompt response to restore normal operations in the event of an emergency.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Planned and implemented upgrades to system hardware and software.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Analyzed network traffic and performance metrics to optimize system performance.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Devised scripts and automation tools to improve system efficiency such as SQL Query, Powershell, Azure Intune, and etc.
- Implemented and maintained virtual private networks.
- Led server infrastructure development, quality assurance, staging and production systems.
- Maximized system availability through development and testing of contingency plans.
Systems Administrator
Science Application International Corporation, SAIC
03.2023 - 10.2023
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Conducted regular audits of user accounts and access permissions, maintaining compliance with regulatory standards and organizational policies.
- Developed, designed, and managed enterprise endpoint management solutions managing dynamic OS deployments, software deployments, system/network configuration settings, including role-based access controls(RBAC).
- Assisted team lead with reporting/monitoring security baselines and patching system vulnerabilities through automation using Powershell, Java, JSON, Python, and SML/API integrations.
- Maintained detailed documentation of network configurations, protocols, and procedures for efficient troubleshooting and information sharing among colleagues.
- Contributed to development, administration and testing of disaster recovery plans.
- Attended meetings to deliver status reports to key stakeholders.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Reduced system vulnerabilities, conducting thorough security audits and updates.
Cybersecurity Engineer
Booz Allen Hamilton, BAH
02.2020 - 03.2023
- Conducted regular audits of IT infrastructure to ensure adherence to established cybersecurity policies and best practices.
- Maintained up-to-date knowledge of industry trends and threat landscape through ongoing research and professional development activities.
- Evaluated emerging security technologies, recommending appropriate tools to enhance organizational defense capabilities.
- Ensured compliance with relevant regulations such as GDPR and HIPAA by implementing comprehensive privacy safeguards.
- Crafted security policies and procedures that became backbone of organization's cybersecurity framework.
- Customized cybersecurity solutions to meet unique needs of organization, enhancing overall security architecture.
- Bolstered network security by designing and deploying sophisticated firewall and intrusion detection systems.
- Ensured secure remote work environments by implementing robust VPN technologies and policies.
- Enhanced security posture by implementing comprehensive vulnerability assessments and remediation strategies.
- Drove adoption of security information and event management (SIEM) systems for real-time security monitoring such as Splunk/Arcsight.
- Identified and mitigated potential threats by analyzing network traffic and user behavior using Nmap, Wireshark, TCP Dump to identify bottlenecks or identify any security threats.
- Collaborated with IT teams to integrate cybersecurity measures into development lifecycle of software and applications.
- Created customized security awareness training materials tailored to various departments within the organization.
- Authored security and vulnerability reports, detailing logged incursions and suggesting remediation efforts.
- Sustained optimal sender score on two IPs, enhancing inbox delivery and corresponding metrics while improving delivery metrics from 85% to 100
- %.
- Developed security metrics and technical analysis to give insight into performance and trends.
- Designed, installed and configured email encryption gateways to prevent against data loss prevention(DLP).
Cybersecurity Analyst
ASM Research
11.2015 - 02.2020
- Analyzed security incidents post-resolution, identifying areas for improvement in both technical controls and incident response processes.
- Conducted security audits to identify vulnerabilities using vulnerability tools Nessus, Rapid7, Tenable, Qualys.
- Reduced risk of cyber attacks by conducting regular vulnerability assessments and penetration testing.
- Performed risk analyses to identify appropriate security countermeasures using NIST, ISO 2700001, and use of Powershell/Python scripting tools to automate weekly vulnerability scans from start to finish.
- Performed user account group policies created, edited, removed user accounts not active or removed from group using Azure AD, Microsoft Active Directory, and Microsoft Endpoint Management(Intune).
- Assisted VA client with in-depth knowledge of supporting VA staff, contractors, and other stake holders with trouble shooting Windows OS, Linux OS, and Mac OS solutions to address technical issues such as hardware/software issues.
- Improved system resilience with deployment of advanced firewalls and anti-malware software.
- Guided IT teams in secure configuration of hardware and software, minimizing vulnerabilities and compliance issues.
- Streamlined user access controls, minimizing risk of unauthorized access to sensitive systems and data.
- Led cybersecurity awareness training sessions, increasing staff vigilance against phishing and social engineering attacks.
OIT Helpdesk Analyst
University of Maryland at Shady Grove
03.2013 - 11.2015
- Maintained inventory of computer hardware components, ensuring availability of replacement parts when needed for repairs or upgrades.
- Improved user experience by conducting regular maintenance tasks such as software updates, virus scans, and performance optimizations.
- Assisted students and faculty/staff with password resets using HP Active Directory and account management tasks while maintaining strict adherence to security protocols.
- Assisted students and faculty/staff with managing user account group policies, install/update virus software on end-user laptop/desktop computers/configure university wide access to network printers.
- Provided guidance on best practices related to system usage and security measures, reducing the number of incidents involving compromised data or accounts significantly.
- Reduced downtime for end-users by promptly addressing hardware failures and performing necessary repairs or replacements.
- Developed and maintained a working knowledge of industry trends to provide insightful recommendations for system upgrades and software implementation.
- Used ticketing systems to manage and process support actions and requests.
- Installed, configured and maintained computer systems and network connections.
- Monitored system performance to identify potential issues.
- Configured and tested new software and hardware.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
Education
Bachelor of Science - Cybersecurity
University of Maryland University College
Adelphi, MD.06-2015
Associate of Science - Cybersecurity
Montgomery College
Germantown, MD.06-2013
Skills
- Automation tools PowerShell, SQL Query, API/Azure Intune, PowerBI, Power Query, XML, YAML, SAML, Python, Java, Java Script, JSON
- Experience using System tool sets Microsoft Endpoint Configuration Manager(MECM), Microsoft Endpoint Management(Intune), Apple DEP, MDT, PXE, WDS, and ect
- Experience with remote support tools such as AnyDesk, RealNC Viewer
- Advanced System troubleshooting to identify hardware/software issues
- Proficient with Log analysis Wireshark, TCP Dump, and Nmap to identify network collision/bottle necks
- Experience supporting VPN configuration to address security change management issues
- Security protocols
- Firewall administration
- Identity management
- Remote Access solutions
- Patch management
- VoIP systems
- Monitoring tools
- Incident management
- Network administration
- Mobile device management
- ITIL processes
- Group policy management
- Active directory
- Configuration management
Certification
- CompTIA Security+ Certification - Computing Technology Industry Association (CompTIA) COMP001020898729 Exp: 03/17/2027
- CompTIA CASP+ Certification - Computing Technology Industry Association (CompTIA)
COMP001020898729 Exp: 03/17/2027
- Ec-Council Certified Ethical Hacker(CEH)
ECC4160729385 Exp: 01/30/2027
Timeline
IT Systems Administrator
Science Applications International Corporation
10.2023 - 10.2024
Systems Administrator
Science Application International Corporation, SAIC
03.2023 - 10.2023
Cybersecurity Engineer
Booz Allen Hamilton, BAH
02.2020 - 03.2023
Cybersecurity Analyst
ASM Research
11.2015 - 02.2020
OIT Helpdesk Analyst
University of Maryland at Shady Grove
03.2013 - 11.2015
Bachelor of Science - Cybersecurity
University of Maryland University College
Associate of Science - Cybersecurity
Montgomery College
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