Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sommer Stidham

Baltimore

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Compassionate entry level CNA with education for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.

Overview

5
5
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification

Work History

Babysitter

Friends And Family Members
Baltimore
01.2021 - Current
  • Supervised children during playtime, ensuring safety and engagement.
  • Prepared and served meals according to dietary preferences and restrictions.
  • Assisted with homework, promoting learning and comprehension skills.
  • Managed bedtime routines, fostering a calm environment for sleep.
  • Developed trust with children through consistent care and interaction.
  • Responded promptly to children's needs, providing comfort and support.
  • Responsibly watched children while parents were out.

Team Member

Chipotle
Baltimore
10.2022 - 11.2024
  • Prepared food items following company recipes and safety standards.
  • Maintained cleanliness of kitchen and dining areas throughout shifts.
  • Assisted customers with menu selection and provided excellent service.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Trained new team members on operational procedures and customer service standards.
  • Adhered to health and safety regulations while performing daily tasks.
  • Operated cash registers to process payments from customers.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Sales and service associate

The Maryland Zoo
Baltimore
06.2022 - 09.2022
  • Assisted visitors with inquiries and provided information about zoo exhibits.
  • Maintained cleanliness of public areas to ensure a pleasant experience for guests.
  • Operated point-of-sale systems for ticket sales and merchandise transactions.
  • Maintained store displays to ensure that merchandise was attractively presented.
  • Resolved customer complaints in a professional manner.
  • Performed needs analysis and presented options based on findings to help customers make decisions.

Education

CNA - Nursing Assistant

Itworks Learning
03.2025 - 06.2025

Western High School
Baltimore, MD

Skills

  • Child supervision
  • Meal preparation
  • Safety protocols
  • Team collaboration
  • Customer service
  • Time management
  • Effective communication
  • Organizational skills
  • Emotional intelligence
  • Maintaining safe environment
  • Childcare
  • CPR certified
  • Basic first aid
  • Reliability and punctuality
  • Cultural sensitivity
  • Managing routines
  • Adaptability and resilience
  • Critical thinking
  • Problem-solving
  • Bathing and dressing
  • Licensed driver
  • Health compliance
  • Hospitality
  • Patient care

Certification

  • CNA license
  • Drivers license
  • CPR certificate

Timeline

CNA - Nursing Assistant

Itworks Learning
03.2025 - 06.2025

Team Member

Chipotle
10.2022 - 11.2024

Sales and service associate

The Maryland Zoo
06.2022 - 09.2022

Babysitter

Friends And Family Members
01.2021 - Current

Western High School

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Sommer Stidham