Sonya Brown
Upper Marlboro
Summary
Results-driven Manager with proven ownership and initiative. Strong work ethic and commitment to meeting and exceeding company goals. Experienced in fostering productive relationships and developing teams in fast-paced environments. Success in achieving objectives and enhancing team performance.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Assistant Pension Manager
IAM National Pension Fund
Washington
12.2018 - Current
- Ensure compliance with regulatory requirements and industry standards across multiple plans.
- Implement process improvements, resulting in an increase in operational efficiency.
- Create monthly reports for senior management, summarizing operational performance metrics.
- Lead team meetings and one-on-one coaching sessions to continuously improve performance.
- Monitor staff performance and address any performance issues.
- Establish processes to ensure efficient workflow throughout the organization.
- Oversee daily operations, maintaining efficiency, and quality standards.
- Manage compliance with regulatory requirements and industry standards for pension funds.
- Research and identify relevant sources for appeals and draft final draft to submit for Legal review
Senior Pension Analyst
IAM National Pension Fund
Washington
05.2011 - 12.2018
- Analyzed pension plan documents for compliance and accuracy.
- Reviewed benefit calculations to ensure proper eligibility and distribution.
- Collaborated with team members to improve process efficiency.
- Conducted detailed analysis of pension plan documents to ensure compliance with federal regulations and laws.
- Researched complex issues related to employee benefits such as survivor benefits, disability benefits, vesting schedules, withdrawal rights.
Pension Analyst
IAM National Pension Fund
Washington
09.2007 - 05.2011
- Communicated with clients to address inquiries regarding their pension plans.
- Ensured all required documentation was collected prior to initiating any transaction involving an employee's account balance or benefit payments.
- Responded promptly and accurately to inquiries from participants regarding their individual retirement accounts or pension plans.
- Reviewed participant data to identify errors in contributions or benefits due.
- Educated clients on rules and regulations of retirement plans and answered related questions.
Mortgage Underwriter
American Home Mortgage
Columbia
01.2004 - 06.2007
- Evaluated borrower creditworthiness and financial documents for loan eligibility.
- Collaborated with loan officers to clarify borrower information and requirements.
- Issued clear written conditions for approval of mortgage loans.
- Analyzed financial documents such as tax returns, bank statements, pay stubs, and credit reports to determine borrower's ability to repay the loan.
- Determined whether or not to approve or deny a loan application in accordance with company guidelines.
- Conducted due diligence reviews of loans prior to closing.
- Prepared detailed underwriting reports for management review.
- Reviewed titles and appraisals to validate properties to meet insurer and guarantor guidelines.
- Communicated loan decisions, including approvals, suspensions, or denials, clearly to all relevant parties.
- Continuously improved underwriting processes through feedback and identification of efficiency gains.
Mortgage Loan Consultant
NIH Federal Credit Union
Rockville
05.1997 - 01.2004
- Consulted clients to identify mortgage options tailored to their needs.
- Analyzed financial documents to assess loan eligibility and risk factors.
- Collaborated with underwriters to ensure timely loan approvals and smooth closings.
- Educated clients on mortgage products, rates, and terms effectively.
- Analyzed financial information such as income statements, credit reports and other documents to determine a customer's eligibility for a loan.
- Prepared and submitted loan applications to lenders for review and approval.
- Explained the various features of available mortgages such as fixed rate mortgages, adjustable rate mortgages and government-backed loans.
- Attended conferences, seminars and workshops related to mortgage lending.
- Provided advice on ways to improve credit scores in order to increase chances of loan approval.
- Conducted interviews with potential borrowers to collect necessary information needed for loan application processing.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Developed loan contracts and explained contract terms to clients.
Education
Some College (No Degree) - Business Management
University of Maryland University College
College Park, MDSkills
- Compliance management
- Regulatory analysis
- Process improvement
- Performance reporting
- Workflow optimization
- Pension administration
- Cross-functional teamwork
Certification
- Will be starting coursework for CEBS certification with an estimated completion i n 2027.
Timeline
Assistant Pension Manager
IAM National Pension Fund
12.2018 - Current
Senior Pension Analyst
IAM National Pension Fund
05.2011 - 12.2018
Pension Analyst
IAM National Pension Fund
09.2007 - 05.2011
Mortgage Underwriter
American Home Mortgage
01.2004 - 06.2007
Mortgage Loan Consultant
NIH Federal Credit Union
05.1997 - 01.2004
Some College (No Degree) - Business Management
University of Maryland University College
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