Sonya Powell
Odenton
Summary
Self-motivated, highly organized Medical Administrative Professional with 13 years’ experience in supporting multi-level senior leadership. Dedicated and resourceful, taking pride in excellent communication, being a strong support system, and a team leader.
Overview
13
13
years of professional experience
Work History
Executive Assistant
University of Maryland Medical Center
10.2022 - Current
- Breast Surgery and Interventional Pulmonology, duties for the Director of Breast Health including but not limited to maintaining the clinical schedule and calendar, working in collaboration with other departments and team members to ensure meeting attendance and sufficient preparation
- Arrange appointments and schedule meetings as requested
- Process travel reimbursements
- Maintain clinical schedule Enter breast and pulmonology surgical orders into EMR for placement on OR scheduled block time
- Coordinate pre-operative testing, verify and obtain insurance authorization for patient’s procedure, provide all pre-surgical instructions based on specific provider’s practice, schedule post-op appointment
- Providing coverage for nurse navigator role while management recruits replacement hire
- Special Project: Interim Interventional Pulmonology tumor board manager
- Special Project: Interim Referral Coordinator for Capital Region Lung Campaign
Administrative Coordinator
Maryland Epilepsy Center, University of Maryland Medical Center
05.2020 - 10.2022
- Served as Department liaison, responsible for working relationships with all intra, internal, external, and vendors to ensure a full functioning lab
- Assisted leadership and team for meeting preparation, appointments, and events
- Organized meetings as required
- Proactively identified and resolved scheduling conflicts
- Took meeting minutes and disseminated to attendees
- Managed lab calendars of Attending Physicians, Fellows, Technicians
- Processed employee time entries for payroll processing (Kronos)
- Managed lab tech schedule
- Ordered and maintained inventory and lab supplies
- Program Manager for Ambulatory EEG, a pilot program working with an external company for long term seizure monitoring at patient homes
- Responsible for EEG lab performance spreadsheets and reports
- Presented the information during quarterly meetings
Clinical Trials Manager
Department of, Georgetown University
06.2017 - 06.2019
- Managed pilot study of 500+ patients to evaluate a new model of treatment for Multiple Sclerosis (MS) patients (MS Advance)
- Interviewed, hired, trained, and managed clinical research associates on the MS Advance study Created and implemented clinical-monitoring tools and documents
- Project Manager for NCQA Patient-Centered Medical Home recognition certification Collaborated with the department chairman and MS team to streamline new patient care processes Managed and trained the administrative support team on new workflow processes and procedures Worked with external IT specialists in development of specific reports to collect data integral to study and to deliver NCQA data points
Administrative Assistant
MedStar Georgetown Univ. Hospital
06.2016 - 06.2017
- Provided Administrative and Clinical support for Five doctors in the Department of Neurology
Administrative Assistant
M St, MedStar Georgetown Univ. Hospital
06.2015 - 06.2016
- Provided Administrative and Clinical support to the Department of Neurosurgery satellite office on M Street for Four doctors, including the Department Chairman Provided clerical support inclusive of preparing, typing, editing and copying of various clinical documents, protocols, and e-mails
- Managed the physicians’ calendars including coordination of meetings, conferences and travel arrangements Gathered and assisted in compiling reports for Administrator and/or Physician Coordinated administrative details related to responsibilities of Physician and/or Administrator including planning, preparing, and compiling necessary information and materials for clinic or special projects Communicated and collaborated with staff at hospitals, external doctor offices and multiple care facilities e.g., radiological, pain management, physical therapy Scheduled appointments: Determine referral requirements; Verified insurance benefits: link referral to visit and updated appointment data form with authorization/pre-certification, as appropriate - Communicated pre-visit information including referral requirements, patient responsibility, necessary procedures/examination preparations, e.g., recommended testing, according to departmental policies and procedures Posted surgical procedures and communicated posting information to surgical coordinator using methodologies associated with each physician Answered incoming calls and provide information regarding services, referrals, etc using standard forms or Electronic Health Record (EHR) system; recorded messages from patients, referring physicians, pharmacies and other clinical areas Printed and distributed provider schedules to clinical team/management/administration, as appropriate Maintained medical records, both paper and electronic Reviewed encounter forms for accuracy and completeness
- Corrected and completed forms as required to ensure billing submitted for every arrived patient Reconciled all monies collected (cash, check and credit card payments) with the amounts entered in the approved organization electronic scheduling and billing system Batched payments and delivered payment batches to designated department resource for balance verification, creation of bank deposit and delivery of deposit to Cashier’s Office/Bank
Administrative Support Specialist, Pre-Admission Coordinator
Ellicott City Surgery Center
09.2010 - 01.2015
- Admitted patient to facility: interviewed to complete registration and insurance paperwork, collected appropriate co-pays, co-insurance or deductibles Posted (into EMR), balanced, and settled daily payments
- Supervised Medical Records archival project, managing team of temporary summer hires
- Compiled annual report for supply chain audit Provided administrative support to Facility Administrator, Business Office Manager, and Billing Department Manager Credentialed contracted surgeons to maintain operating privileges at ambulatory center
Education
BSN - RN
Howard Community College
05.2025
Skills
- SKILLS/SYSTEMS
- Microsoft Office Suite (Word, Excel, Power Point, Teams)
- Electronic Medical Record Systems (Epic, Cerner, IDX)
- Peoplesoft
- Attendance Management (Kronos)
- Credentialing (CAQH)
- Cloud CME
- Imaging Systems (Life Image, PACS)
- Meeting Apps (Zoom, Web-Ex)
- OnCall systems (DocHalo, Tiger Connect)
Timeline
Executive Assistant
University of Maryland Medical Center
10.2022 - Current
Administrative Coordinator
Maryland Epilepsy Center, University of Maryland Medical Center
05.2020 - 10.2022
Clinical Trials Manager
Department of, Georgetown University
06.2017 - 06.2019
Administrative Assistant
MedStar Georgetown Univ. Hospital
06.2016 - 06.2017
Administrative Assistant
M St, MedStar Georgetown Univ. Hospital
06.2015 - 06.2016
Administrative Support Specialist, Pre-Admission Coordinator
Ellicott City Surgery Center
09.2010 - 01.2015
BSN - RN
Howard Community College
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