Sophia Buckler
Lusby
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Experienced in a wide variety of areas from retail all the way to child care, many years of babysitting and student teaching as well as a certification in education as a paraprofessional. Im a quick learner and have the desire to work.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sales Associate /Front End Cashier
Sneade's Ace Home Center
Lusby
08.2023 - Current
- Assisted customers in selecting products and answered product-related questions.
- Organized merchandise displays to enhance customer shopping experience.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained inventory levels by restocking shelves and managing stockroom items.
- Collaborated with team members to create a welcoming store environment.
- Trained new associates on store policies and customer service standards.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
Sales Associate
Marshalls
California
04.2023 - 08.2023
- Assisted customers in selecting merchandise and provided product knowledge.
- Maintained store appearance by organizing merchandise displays and ensuring cleanliness.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Participated in store promotions by setting up signage and engaging customers effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Adhered to company initiatives and achieved established goals.
Student Teacher, Preschool
High School
Waldorf
08.2017 - 05.2021
- Developed engaging lesson plans that catered to diverse learning styles.
- Facilitated a safe and nurturing classroom environment for young children.
- Implemented daily activities that promoted social and emotional development.
- Created visual aids and materials to enhance learning experiences.
- Planned activities that promoted physical, social, and cognitive development of children.
- Participated in professional development workshops related to early childhood education.
Education
Thomas Stone High School
Waldorf, MarylandParaprofessional - Early Childhood Care And Education
Teachers Academy of Maryland
08.2017 - 05.2021
Skills
- Customer service
- Point-of-sale operation
- Sales transaction processing
- Visual merchandising
- Inventory management
- Retail sales strategies
- Team collaboration
- Product knowledge
- Store promotions
- Employee training
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Customer relationship building
- Order processing
- Task prioritization
- Excellent communication skills
- Product demonstrations
- Professional demeanor
- Cleaning techniques
- Cash register operation
- Friendly and outgoing
- Problem-solving
- Calm demeanor
- Listening skills
- Adapt to diverse groups
Certification
- Paraprofessional
References
References available upon request.
Timeline
Sales Associate /Front End Cashier
Sneade's Ace Home Center
08.2023 - Current
Sales Associate
Marshalls
04.2023 - 08.2023
Student Teacher, Preschool
High School
08.2017 - 05.2021
Paraprofessional - Early Childhood Care And Education
Teachers Academy of Maryland
08.2017 - 05.2021
Thomas Stone High School