Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophia Mullauer

Baltimore

Summary

Dynamic retail professional with a proven track record at Evelyn Hill Inc., excelling in customer service and teamwork. Skilled in cash handling and product recommendations. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Evelyn Hill Inc.
09.2024 - Current
  • Greeted and assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
  • Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
  • Managed and processed customer online orders.
  • Implemented visual merchandising strategies to attract customers and highlight promotions.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.

Tanning Consultant

Palm Beach Tan
12.2023 - 09.2024
  • Educated customers on safe tanning practices to minimize skin damage and enhance results.
  • Advised clients on appropriate tanning products and services based on individual skin types.
  • Trained new staff on customer service protocols and operational procedures to ensure consistency.
  • Conducted thorough consultations to develop personalized tanning plans for diverse clientele.
  • Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
  • Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.

Education

High School Diploma -

Richard Milburn Academy
Daytona Beach, FL
05-2024

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Cash handling
  • Reliability and punctuality
  • Stocking and receiving
  • Product knowledge
  • Friendly and outgoing
  • Product recommendations

Certification

  • Certified Tanning Operator, Palm Beach Tan

Timeline

Retail Sales Associate

Evelyn Hill Inc.
09.2024 - Current

Tanning Consultant

Palm Beach Tan
12.2023 - 09.2024

High School Diploma -

Richard Milburn Academy
Sophia Mullauer