Sophia Overholt
Salisbury,MD
Summary
Experienced in mentoring staff, coordinating with leadership and driving continual improvements based on performance results. Familiar with customer service and keeping the work environment running smoothly. Hardworking employee who maintains a friendly attitude to maximize guest satisfaction. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Front Desk Work Study
West Virginia University
08.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Server/Expeditor/Hostess/Busser/Assistant Caterer
Adam's Taphouse Grille
04.2021 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Greeted guests and provided menus.
- Provided quick and efficient clearing of tables between courses.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Assisted in training new servers.
Education
Bachelor's Degree - Criminology
West Virginia University
Morgantown, WV05-2028
High School Diploma -
Parkside High School
Salisbury, MD05-2024
Wor-Wic Community College
Salisbury, MDSkills
- Positive and professional
- Teamwork and Collaboration
- Relationship Building
- Excellent Communication
- Problem-Solving
- Friendly, engaging attitude
Timeline
Front Desk Work Study
West Virginia University
08.2024 - Current
Server/Expeditor/Hostess/Busser/Assistant Caterer
Adam's Taphouse Grille
04.2021 - Current
Bachelor's Degree - Criminology
West Virginia University
High School Diploma -
Parkside High School
Wor-Wic Community College
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