Soraya Rodriguez
Frederick
Summary
Compassionate phlebotomist with Six years experience in diverse patient populations. Proven ability to ensure quality patient care and improve operational efficiency through effective teamwork and strong communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomist
Frederick Health Hospital
Frederick, MD
07.2025 - Current
- Collected blood samples from patients using established safety protocols and techniques.
- Maintained accurate patient records and documentation following regulatory standards.
- Assisted in preparing specimens for laboratory analysis, ensuring proper labeling and handling.
- Established rapport with patients to ease anxiety and facilitate the blood draw process.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Phlebotomist
Frederick Oncology Hematology
Frederick, MD
04.2024 - 09.2024
- Collaborated with nurses to improve workflow efficiency within the department.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
Phlebotomist
LabCorp
Clarksburg, MD
01.2020 - 01.2021
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Made sure all patients were checked in correctly while also entering insurance information.
Dog Daycare Shift Lead
Dogtopia Frederick
Frederick, MD
08.2022 - 10.2024
- Supervised daily operations, ensuring high-quality pet care and safety standards were met.
- Trained and mentored team members on best practices in pet handling and customer service.
- Coordinated scheduling for staff to optimize workflow and maintain efficient service levels.
- Implemented process improvements that enhanced operational efficiency and customer satisfaction.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
National Phlebotomist -
Pink School of Phlebotomy
Baltimore, MD01-2020
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Data entry
- Blood culture collection
- Pediatric phlebotomy
- Staff management
- Quality assurance
- Diagnostic testing
- Customer service
- Team leader
Certification
- PT - Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomist
Frederick Health Hospital
07.2025 - Current
Phlebotomist
Frederick Oncology Hematology
04.2024 - 09.2024
Dog Daycare Shift Lead
Dogtopia Frederick
08.2022 - 10.2024
Phlebotomist
LabCorp
01.2020 - 01.2021
National Phlebotomist -
Pink School of Phlebotomy