Summary
Overview
Work History
Education
Skills
Timeline
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Spencer Holtz

Annapolis

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service or data analysis position. Ready to help my team achieve company goals.

Overview

15
15
years of professional experience

Work History

Bartender

Park Tavern
04.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Bartender/Server

Vin 909
06.2012 - 03.2023
  • Provided exceptional customer service and built a loyal regular customer base, fostering strong relationships with patrons.
  • Trained all new hires, ensuring they were knowledgeable and capable of delivering high-quality service.
  • Eleven years of hard work with a strong sense of ownership, pride and loyalty to the business.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Worked with local seasonal food items, and wines and beers from all over the world.

Store Manager/Lead Barista

Ahh Coffee
08.2009 - 10.2016
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Provided exception customer service in a fast paced and busy atmosphere. Often working alone or with one other person.
  • Created and served a large number of coffee beverages and food items while adhering to and exceeding all health department standards.

Assistant Manager(Grocery)

Fresh Market
01.2010 - 05.2011
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Education

No Degree - Buisness Management

Florida Atlantic University
Boca Raton, FL
06.2009

No Degree - Archaeology/Anthropology

Florida State University
Tallahassee, FL
05.2007

High School Diploma -

Cypress Bay High School
Weston, FL
05.2005

Skills

  • Strong multitasking
  • Exceptional Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Fast Learner
  • Professional Service Standards
  • TIPS Certified
  • Cost Control

Timeline

Bartender

Park Tavern
04.2023 - Current

Bartender/Server

Vin 909
06.2012 - 03.2023

Assistant Manager(Grocery)

Fresh Market
01.2010 - 05.2011

Store Manager/Lead Barista

Ahh Coffee
08.2009 - 10.2016

No Degree - Buisness Management

Florida Atlantic University

No Degree - Archaeology/Anthropology

Florida State University

High School Diploma -

Cypress Bay High School

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Spencer Holtz