Dynamic Assistant Store Manager at Chico's FAS/White House Black Market, skilled in sales assessment and employee development. Proven track record in enhancing customer engagement and driving profitability through strategic initiatives. Adept at problem-solving and training staff, fostering a high-performing team that consistently meets sales targets.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
Chico's FAS/White House Black Market
Frederick
07.2014 - 06.2025
Conducted regular performance reviews of staff members in order to identify areas for improvement.
Managed day-to-day operations including scheduling shifts, assigning tasks.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
Trained new employees on store policies, procedures and customer service standards.
Developed strategies for increasing store profitability by analyzing financial data.
Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Created promotional campaigns to increase brand awareness and attract new customers.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Assisted in continuous development of effective store associates to achieve desired sales and results.