Stacy Trent

Lead Behavioral Health Technician

Grace Recovery Services

10.2022 - Current

Supported clients in developing skills for daily living, encouraging independence and overall wellbeing.
Maintained detailed documentation of client progress for accurate reporting and effective communication among the treatment team.
Monitored and maintained documentation on client vitals, blood sugar readings, and medication intake
Composing tech schedule
Served as the liaison between clients and mental health and medical providers to send over client demographics and to schedule sessions/ appointment and follow-ups.
Administering, monitoring, and documenting client medications.
Coordinating transportation for intakes and discharges
Witnessing, processing and tagging urine samples to be sent to the lab.
Serving as the liaison between clients and medical providers to ensure all client refills are obtained.
Obtaining coverage for any shift needing filled.
Filling out and processing Incident reports for compliance.
Prescreening potential new clients.
Receiving and processing clinicals sent over for potential new intakes.
Uploading all client documentation into ICAN Notes.
Served as liaison between clients and MAT clinics for clients interested in tapering down and to ensure doses are obtained in a timely fashion.
Providing a schedule and zoom codes for implemented virtual groups due to inclement weather and/or extenuating circumstances.
Obtaining all signed intake documents including but not limited to ROI's, HIPPA compliance, Carelon and consent to treat.
Training all new behavioral health technicians.
Transporting and chaperoning clients to NA/AA meetings.
Providing thorough body and property searches.
Administering CPR and/or NARCAN to unresponsive clients and maintaining up to date CPR certification.
Serving as the liaison between hospitals and GRS when clients are transported to and/or admitted and relaying all updates to the team.
Notifying tech staff of any procedure/ policy changes.
Approving and Providing weekly meeting agenda to home detention for any client in services with an ankle monitor.
Scheduling all client drop off/ packages.
Providing emotional support, compassion, understanding and all around client care to ensure a safe environment to recover.
Obtaining comfort medications for clients still experiencing withdrawal symptoms.
Supported patient confidentiality in accordance with HIPAA regulations.
Led interdisciplinary case conferences, fostering collaboration among team members for better client outcomes.
Treated clients and families with respect and dignity.
Contributed to quality improvement initiatives within the organization by identifying areas of opportunity based on client feedback and evidence-based practices.
Charted on each patient daily.
Increased client engagement by utilizing evidence-based therapeutic techniques tailored to individual needs.
Monitored patient behavior and immediately reported changes to supervising physician.
Developed strong rapport with clients, establishing trust and encouraging open dialogue about their experiences and challenges.
Maintained patient records, documenting changes in patient condition.
Coordinated care with external service providers, improving continuity of care for clients.
Assessed patient progress and reported changes to supervising physician.
Staying current on trainings provided by and mandated by CARF.
Organized recreational activities to assist in patient recovery.
Supervised and mentored junior Behavioral Health Technicians for professional development and skill improvement.
Counseled and mentored clients on substance use and life choices.
Conducted group therapy sessions to foster healthy communication and coping skills among clients.
Participated in ongoing training opportunities to stay current on best practices in behavioral health treatment methodologies.
Promoted a positive therapeutic environment by consistently modeling appropriate behaviors and interactions with clients.
Conducted regular risk assessments on clients to ensure early identification of potential concerns or crises.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Learned specialized behavior approaches to implement behavioral strategies.
Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Collaborated with client's support system and other allied specialists to implement positive interventions.

Administrative Clerk

Rick's Tree Works

03.2010 - 10.2013

Communicated with customers via phone and email to schedule estimates and respond to inquiries.
Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
Reduced errors in data entry tasks by maintaining accurate records.
Contributed to project success by providing administrative support.
Arranged meetings and appointments and updated records to assist management.
Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
Improved communication between departments through effective scheduling and coordination of meetings.
Entered data into system and updated customer contacts with information to keep records current.
Provided accurate invoices and receipts for company and clients.
Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Coordinating job schedules to align with location of climbers to reduce travel times and save staff in gas prices when possible.
Improved workplace safety, conducted regular checks and reported potential hazards immediately.

Head Bartender

TGI Fridays

06.1999 - 04.2004

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Training new bartenders

Summary

Overview

Work History

Lead Behavioral Health Technician

Administrative Clerk

Head Bartender

Education

High School Diploma -

Skills

Certification

CCAR

Timeline

Lead Behavioral Health Technician

Administrative Clerk

Head Bartender

High School Diploma -

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