Steffanie Watson
Columbia
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
Work History
Administrative Professional
MSA Orthopedics Ambulatory Surgery Center
09.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients and families.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained visitor log for entering and leaving facility for security purposes.
- Managed filing system, entered data and completed other clerical tasks.
- Maintained inventory of office supplies.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted with onboarding new clients and securing paperwork completion.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled payment transactions and maintained sales and payments records accurately.
Administrative Assistant
East Tennessee Children's Hospital
06.2013 - 09.2022
- eClinical Works EMR system
- Insurance Verification
- Claims processing
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled payment transactions and maintained sales and payments records accurately.
Administrative Assistant
Phoebe Rheumatology
04.2007 - 06.2013
- Patient check in
- Patient registration
- Insurance verification
- Scheduling patient appointments
- Payment processing
- Billing office visits
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Skills
- eClinical Works EMR system
- Scheduling
- Multi-line telephone systems
- Positive and professional
Timeline
Administrative Professional
MSA Orthopedics Ambulatory Surgery Center
09.2022 - Current
Administrative Assistant
East Tennessee Children's Hospital
06.2013 - 09.2022
Administrative Assistant
Phoebe Rheumatology
04.2007 - 06.2013
Similar Profiles
Mary hughesMary hughes
CRNA at 90210 Surgery Medical Center & Precision Ambulatory Surgery CenterCRNA at 90210 Surgery Medical Center & Precision Ambulatory Surgery Center
Cassidy WeaverCassidy Weaver
Registered Nurse-Clinical Team Lead at MSA- Surgery CenterRegistered Nurse-Clinical Team Lead at MSA- Surgery Center
Kristin HavilandKristin Haviland
PACU Registered Nurse at Medical Center Clinic & Ambulatory Surgery CenterPACU Registered Nurse at Medical Center Clinic & Ambulatory Surgery Center
Amy KuykendallAmy Kuykendall
Head Start Lead Teacher Preschool at Metcalfe County Head StartHead Start Lead Teacher Preschool at Metcalfe County Head Start
Chanika AventChanika Avent
TEACHER at Montgomery County Public SchoolsTEACHER at Montgomery County Public Schools