Stela Iavorschi

As a Business and Personal Assistant, I ensure the smooth operation of daily activities for our executives and team members.

•Administrative Support: Manage calendars, appointments, meetings, travel arrangements, emails, and phone calls. Draft, translate, and proofread documents and presentations.

• Task Management: Prioritize and track tasks to meet deadlines. Participate in projects and ensure completion of assignments.

• Communication: Act as a liaison between executives, staff, and external contacts. Maintain confidentiality and manage documentation.

• Research & Analysis: Conduct research and provide reports on various topics.

• Problem Solving: Address challenges, find solutions, and manage travel arrangements (flights, hotels, visas, etc.).

Sector: Banking (SME, Analytics, CRM)

• Customer Loyalty: Assisted in implementing loyalty programs.

• SME Communication: Developed tools and campaigns for effective communication with SME clients.

• Templates & Sales: Created and updated letter templates and sales scenarios for bank users.

Translator, Personal Assistant & VP’s Counselor | Banking Sector

• Multilingual Communication: Managed communications in Romanian, English, and Russian.

• Scheduling & Coordination: Organized appointments, meetings, conferences, and events.

• Admin Support: Screened calls/emails, transcribed and translated documents, and handled visitors.

• Contracts & Travel: Coordinated staff contracts, especially for foreign consultants, and managed travel arrangements.

• Division Familiarization: Supported activities in the Risk and Business Banking divisions.

• General Assistance: Managed office tasks and personal errands.

From Business Assistant to Deputy Director | Pastry & Bakery Sector

• Ensured a positive work environment and accurate reporting.

• Managed equipment use and staff resources.

• Handled employee compensation per contracts and labor laws.

• Coordinated training and led marketing/production efforts.