Markel L. Ellis
Waldorf
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
4
4
years of professional experience
Work History
Deli Clerk
Shoppers Food Warehouse
06.2023 - Current
- Made food according to standard recipes with requested changes for customer satisfaction.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at the counter to fulfill requests and answer questions.
Deli Clerk
Safeway
09.2022 - 06.2023
- Adheres to Safeway’s customer service programs to meet or exceed customer service goals. Positively handles customer relations, including effectively resolving customer complaints and reporting to the Meat Manager or Store Director as appropriate. Weighs, wraps, apply prices, and labels poultry, meat, fish, and other fresh products in the Meat Department.
- Follows laws and company policy on weighing, labeling, code-dating and handling reworked and reduced-to-clear items.
- Receives and breaks down loads.
- Maintains product quality by ensuring compliance with Safeway’s policies and federal and state regulations on handling, storage, and temperatures.
- Maintains and stocks display cases. Pulls out of code date and spoiled product.
- Ensures proper merchandising, signing, inventory level, and eye-appeal of the department. other duties as assigned
Team Member
Chic Fil A
10.2021 - 04.2022
- Exhibited a positive & servant’s heart attitude with every customer and team interaction. Used Chic Fil A’s CORE 4 model to serve guests with efficiency
- Operated the POS at the front counter and the drive-thru. Delivered orders to customers in the dining room and cars in the parking lot. Checked for product quality and consistency. Assisted team in executing opening or closing procedures.
- Demonstrated knowledge of the brand and menu items
- Completed all opening or closing tasks as assigned
Education
High School -
Eleanor Roosevelt High School
Greenbelt, MD01.2021
Skills
- Customer service expertise
- Cash Handling
- Cash Register Operation
- Customer-oriented
- Efficient multi-tasker
- Experienced in shift work
- Customer-focused service
- Worker Organized
Timeline
Deli Clerk
Shoppers Food Warehouse
06.2023 - Current
Deli Clerk
Safeway
09.2022 - 06.2023
Team Member
Chic Fil A
10.2021 - 04.2022
High School -
Eleanor Roosevelt High School
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