Stephanie Amoky
Upper Marlboro
Summary
Dependable and proactive individual with experience in customer service and administrative support. Known for effective communication and time management skills. Eager to contribute to a dynamic team by streamlining processes and enhancing client experiences.
Current student in the field of Family and Human Services, with academic discipline, knowledge, and the drive to succeed. Offering skills in written and verbal communication and multitasking.
Overview
2
2
years of professional experience
Work History
File Clerk
Integrated Care Management
Upper Marlboro
07.2024 - 08.2024
- Organized agency paperwork including timesheets, care plans, and autism notes in designated files. Created application folders for prospective hires and reactivated existing ones per supervisor's direction. Ensured correct labeling of all employee application and hanging folders for easy access. Ran errands to enhance operational efficiency within the office. Performed daily cleaning tasks including vacuuming, dusting, and emptying trash bins. Prepared new binders upon supervisor request while maintaining proper labeling standards.
Customer Service Security Trainee
Sinai Hospital, Life Bridge Health
Baltimore
05.2022 - 06.2022
- Provided directions to patients regarding floor locations and medical specialties.
Enforced COVID-19 safety measures by advising mask usage to all visitors.
Welcomed arrivals and answered questions about hospital procedures and services.
Education
Bachelor of Science -
Towson University
Baltimore, MD12-2027
Skills
- File organization
- Document management
- Customer service
- Time management
- Attention to detail
- Positive attitude
- Effective communication
- Dependable and responsible
- Task prioritization
- Multitasking
Timeline
File Clerk
Integrated Care Management
07.2024 - 08.2024
Customer Service Security Trainee
Sinai Hospital, Life Bridge Health
05.2022 - 06.2022
Bachelor of Science -
Towson University