Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist/Administrative Assistant
Insurance Tax Services
02.2023 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Administrative Assistant
JI & S Contractors LLC
06.2022 - 12.2023
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Scheduled office meetings and client appointments for staff teams.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Gymnastics Coach
Silver Stars Gymnastics
11.2022 - 03.2023
Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
Developed lesson plans and routines for individual students to meet personal goals and abilities.
Coordinated with other instructors and coaches to determine student advancement and progress.
Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
Office Manager at Winter Tax Service / Winter & Winter Insurance Services, Inc.Office Manager at Winter Tax Service / Winter & Winter Insurance Services, Inc.