Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Duncan

Madison

Summary

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Rehabilitation Tech

University of Maryland Shore Regional
10.2022 - Current
  • Work closely with the nursing staff and rehab staff in treating patients.
  • Create and update a patient's progress report to help track and analyze.
  • Create reports for my manager and director.
  • Creating folders for new patients who are transferred to the rehab floor.
  • Putting the schedules in the patient rooms at the end of the day.
  • Floating to different areas for coverage. (Pain Center, Cambridge front desk, Denton front desk)
  • Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
  • Managed inventory of supplies and ordered new materials when needed, maintaining a well-stocked therapy space.
  • Assisted with administrative tasks, supporting overall functioning of rehabilitation facility.
  • Maintained files and documents by preparing Excel spreadsheets to track and maintain patient therapy hours and referrals.

Medical Assistant / Office Assistant

Luminous Health Ob/Gyn
04.2019 - 10.2022
  • Guide patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
  • Set up, cleaned and stocked examination rooms with medical supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
  • Blood draws and finger sticks.
  • Charting in EPIC.

Office Assistant

Eastern Shore Smile Solutions
11.2016 - 04.2019
  • Cultivate a positive environment for our patients and staff.
  • Demonstrate flexibility in accommodating business needs with the changes that occur in a health care schedule as well as consistent reliability.
  • Proficient and efficient with any task assigned.
  • Work to help elevate others to be their best without regard to self-promotion.
  • Clearly explain treatment plans to patients and break down how much their estimated copay will be.
  • Operated office equipment, such as copy machine, scanner and printer. Organized paper filing system to maintain accurate records.
  • Answered phone and routed calls to appropriate team members.

Optometry Tech

Low Vision Specialist
03.2013 - 11.2016
  • Keeping exam rooms clean and organized. Maintaining equipment. Summary Skills Experience Working closely with a patient's insurance.
  • Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
  • Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
  • Cleaned and performed minor maintenance on examination equipment and glasses.
  • Assisted with lens and glasses creation and packaging.
  • Assisted patients in finding correct medications, eyeglasses and contact lenses.

Certified Nursing Assistant and Geriatric Nursing Assistant

Genesis Nursing Home
09.2006 - 09.2010
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Used mobility devices to transport patients

Education

High School Diploma -

Parkside High School
Salisbury, MD
05.2005

CNA License - undefined

Chesapeake College
06.2024

Skills

  • Data Entry
  • HIPPA compliance
  • Work flow planning
  • Goal oriented
  • Quick learner
  • Phlebotomy trained
  • Relationship building
  • Administrative support
  • Time management
  • Multitasking

Certification

  • Certified Nursing Assistant License Number A00082681 June 2024
  • CPR and AED certified August 2023

Timeline

Rehabilitation Tech

University of Maryland Shore Regional
10.2022 - Current

Medical Assistant / Office Assistant

Luminous Health Ob/Gyn
04.2019 - 10.2022

Office Assistant

Eastern Shore Smile Solutions
11.2016 - 04.2019

Optometry Tech

Low Vision Specialist
03.2013 - 11.2016

Certified Nursing Assistant and Geriatric Nursing Assistant

Genesis Nursing Home
09.2006 - 09.2010

CNA License - undefined

Chesapeake College

High School Diploma -

Parkside High School

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Stephanie Duncan