Stephanie Melucci
North East
Summary
A dynamic leader and strategic thinker, I spearheaded the Elizabeth K. Andrews Charity Fund Ltd., driving team collaboration and achieving significant fundraising goals. Skilled in strategic planning and client engagement, my background also includes expertise in collections and invoice processing. Demonstrating exceptional organizational structuring and client service, I excel in environments requiring attention to detail and innovative problem-solving.
Overview
21
21
years of professional experience
Work History
Founder/CEO/Treasurer
Elizabeth K. Andrews Charity Fund Ltd.
09.2024 - Current
- Fostered collaborative environment with open communication to motivate teams toward shared goals.
- Analyzed financial reports to identify trends and inform strategic decision-making.
- Aligned company vision with market needs through detailed planning and stakeholder engagement.
- Fundraising events to collect funds for the charity's cause
- Community outreach
- Hold quarterly board meetings
Accounts Receivable Clerk
The Center for Advanced Acupuncture
09.2024 - Current
- Enter insurance payment received for patient and notify Doctor of remaining charges owed by patient
Accounts Receivable Specialist
PSMC
08.2020 - Current
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments. For both Geo-Technology Associates, Inc and Morris & Ritchie Associates, Inc compaines.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Mail invoices and statements to customers, processed payments, and documented account updates.
- Collect/process credit card payments.
- Hold monthly account receivables meetings with share holders and project managers.
- Sign lien waivers
Promotions Assistant
WXCY- FM
05.2017 - Current
- Assist radio station with promotional events.
- Engage with listeners, handing out prizes and playing games.
- Assist radio jocks with set up of broadcasting equipment
- Check in contest winners at events
- social media posts
Sales Associate
The Teal Antler Boutique
06.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Front Desk Receptionist
The Detail Guys
03.2020 - 12.2020
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected payments from clients
- Processed payroll
- Sent estimates for possible work to be completed.
- Sent invoices to clients
- Answered phones
Accounts Receivable/Front Desk Receptionist
WXCY-FM
08.2018 - 03.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected payment from clients for the sales team
- Held weekly collections meetings with sales team
- Participated in weekly sales meetings.
- Compiled contest winner list
- Sent invoices to clients
Accounts Receivable/Accounts Payable Clerk
Executive Coffee Services, Inc
06.2012 - 08.2018
- Upheld high standards of professionalism by adhering to established accounting policies, procedures, and ethical guidelines throughout daily tasks.
- Reduced late payments by maintaining strong relationships with clients and implementing effective follow-up procedures.
- Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies on a monthly basis.
- Expedited financial close process with diligent preparation of supporting documentation for month-end reconciliations.
- Enhanced cash flow by efficiently managing accounts receivable and ensuring prompt payment from customers.
- Streamlined invoice processing for timely payments, reducing the overall outstanding balance of accounts payable.
- Paid company bills to our vendors
- Collect money from clients
- Send invoices to clients
- Take payments to the bank
Front Desk Receptionist/Medical Billing
ExpressCare Urgent Care Center
10.2009 - 06.2012
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collection of patient personal and insurance information
- Collection of co-pays and bill payments
- Scanning of charts into EMR system
- Daily reconciliation of all payments collected
- Entering charges and billing the proper health insurance company
Registrar
University Of Maryland Upper Chesapeake Medical Center
08.2005 - 01.2010
- Operated scheduling software to coordinate patient appointments and reduce wait times.
- Communicated with patients to explain procedures and answer registration-related questions.
- Maintained confidentiality of patient information according to privacy regulations.
- Collected patient personal and insurance information
- Verified insurance for surgical procedures
CNA- Certified Nursing Assistant/GNA/EVS
Lorien Nursing Home
03.2004 - 08.2005
- Monitored vital signs and reported significant changes to nursing staff.
- Operated electronic health records system to update patient information accurately.
- Supported mobility exercises to enhance patient physical well-being.
- Employed infection control protocols to maintain sterile environment.
- Communicated effectively with healthcare team to coordinate patient care plans.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Facility Laundry
- Moping
Education
High School Diploma -
Harford Tech High School
Bel Air, MD06-2004
Skills
- Team leadership
- Strategic thinking
- Marketing
- Entrepreneurial and innovative
- Client engagement
- Contract negotiation
- Organizational structuring
- Strategic planning
- Collections
- Invoice processing
- Time management
- Payment posting
- Statement review
- HIPAA compliance
- Claim submission
- Insurance verification
- Patient billing
- Photo editing
- Microsoft office
- Brand awareness
- Sales support
- Customer service
- Attention to detail
- Listening skills
- Cash handling
- Telephone etiquette
- Payment arrangement
- Collections processing
- Account management
- Debt negotiation
Timeline
Founder/CEO/Treasurer
Elizabeth K. Andrews Charity Fund Ltd.
09.2024 - Current
Accounts Receivable Clerk
The Center for Advanced Acupuncture
09.2024 - Current
Accounts Receivable Specialist
PSMC
08.2020 - Current
Sales Associate
The Teal Antler Boutique
06.2020 - 01.2021
Front Desk Receptionist
The Detail Guys
03.2020 - 12.2020
Accounts Receivable/Front Desk Receptionist
WXCY-FM
08.2018 - 03.2020
Promotions Assistant
WXCY- FM
05.2017 - Current
Accounts Receivable/Accounts Payable Clerk
Executive Coffee Services, Inc
06.2012 - 08.2018
Front Desk Receptionist/Medical Billing
ExpressCare Urgent Care Center
10.2009 - 06.2012
Registrar
University Of Maryland Upper Chesapeake Medical Center
08.2005 - 01.2010
CNA- Certified Nursing Assistant/GNA/EVS
Lorien Nursing Home
03.2004 - 08.2005
High School Diploma -
Harford Tech High School
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