STEPHANIE REYES
Annapolis
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Credit Representative
Capital Electric
Upper Marlboro, MD
08.2022 - Current
- Replied to vendors regarding customer trade reference requests.
- Answered incoming customer calls and questions regarding invoices.
- Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
- Complied with internal controls and government regulations.
- Advised accounts and assisted through qualification processes.
- Created and processed credit applications.
- Processed credit card and check payments.
Waitress
Main & Market
Annapolis, MD
02.2024 - 11.2025
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Delivered exceptional customer service in fast-paced dining environment.
Shift Leader
Chipotle
Annapolis, MD
03.2020 - 08.2022
- Maintained clean and well-organized production areas to avoid violations or
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues.
- Enforced company policies and regulations with employees.
- Completed cash and credit card transactions POS software.
Education
Certificate - Dental Assistant
Anne Arundal Community College
Arnold, MD09-2024
High School Diploma -
Annapolis High School
Annapolis, MD06-2020
Skills
- Sales experience
- Financial acumen
- Attention to detail
- Problem-solving abilities
- Communication skills
- Customer service
- Self-motivation
- Proficient in software
- Oral and written communications
- Teamwork and collaboration
LANGUAGES & SOFTWARE
LANGUAGES
Spanish - Native
LANGUAGES & SOFTWARE
- SOFTWARE
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Outlook
- Google Workspace
Timeline
Waitress
Main & Market
02.2024 - 11.2025
Credit Representative
Capital Electric
08.2022 - Current
Shift Leader
Chipotle
03.2020 - 08.2022
Certificate - Dental Assistant
Anne Arundal Community College
High School Diploma -
Annapolis High School