Stephanie Vargas
Elkridge
Summary
Dedicated Leasing Consultant with over 8 years of experience in leasing, customer service, and administrative support. Expertise in conducting apartment tours and assisting with leasing processes while maintaining resident records. Proficient in Yardi, RealPage, and Microsoft Office, with a strong ability to manage multiple priorities in fast-paced environments. Bilingual in English and Spanish, committed to fostering welcoming communities.
Overview
10
10
years of professional experience
Work History
Professional Leasing Consultant
Fairfield Residentials and WillowBridge Properties
Silver Spring
09.2022 - Current
- Conducted apartment tours, informing prospective residents about availability, amenities, rental rates, and lease terms to enhance their decision-making.
- Build strong relationships with residents by providing excellent customer service, responding to concerns, and supporting retention efforts.
- Assisted with rental applications, lease documents, and move-in packages, ensuring accurate records to streamline resident onboarding.
- Followed up with prospects and maintained lead records to effectively support occupancy goals through communication.
- Use Yardi and RealPage property management software to manage resident information, leasing activity, and follow-ups.
- Coordinate with management and maintenance teams to ensure units are move-in ready and resident needs are addressed.
Administrative Assistant
Romero multi-services
Silver Spring
10.2016 - 02.2022
- Managed scheduling, filing, data entry, document preparation, and confidential records with accuracy and attention to detail.
- Managed phone calls, emails, and customer inquiries, ensuring timely and effective service.
- Coordinated communications with clients, vendors, and staff to facilitate daily operations and address service requests.
- Delivered administrative support and customer service in fast-paced office, contributing to smooth operations.
- Assisted clients with paperwork, answered questions, and provided professional support in both English and Spanish.
- Maintained organized records, invoices, and documentation while managing multiple priorities.
Education
Associate of Arts - Humanities And Social Science
Penn Foster College
Scottsdale, AZ08-2023
Skills
- Apartment leasing
- Leasing administration
- Yardi & RealPage Software
- Lead generation
- Lead follow-up
- Customer support
- Administrative Support
- Microsoft Office Suite
- Organization & Attention to Detail
- Sales development
- Bilingual: English & Spanish
Timeline
Professional Leasing Consultant
Fairfield Residentials and WillowBridge Properties
09.2022 - Current
Administrative Assistant
Romero multi-services
10.2016 - 02.2022
Associate of Arts - Humanities And Social Science
Penn Foster College