Stephanie Wharton
Pasadena
Summary
- Motivated and talented Analyst bringing cutting-edge Big Data and Data Science tools and methods to complex business problems. Offering highly analytical mindset and strong project management skills across strategy, capacity planning and scheduling areas. Friendly and approachable with excellent communication and leadership skills.
- Senior Analyst with proven track record of success designing models and analytical programs to solve business problems. Results-oriented with strong research and decision-making skills to determine specifications and develop action plans for projects. Collaborative with excellent interpersonal and communication skills across diverse groups.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Decision Support Analyst II
University Of Maryland Medical System
05.2023 - Current
- Provided training to team members on best practices in decision support analysis, increasing overall team effectiveness.
- Delivered timely, high-quality analyses that directly contributed to successful business strategy implementation.
- Reduced operational costs by identifying areas of improvement through strategic data analysis.
- Leveraged statistical techniques for hypothesis testing, leading to deeper insights into business operations.
- Collaborated with cross-functional teams to ensure effective data integration and accuracy.
- Championed the use of data-driven approaches, fostering a culture of evidence-based decision making within the organization.
- Conducted comprehensive data audits to maintain the highest level of integrity and reliability in decision support systems.
- Developed customized reports and dashboards to provide actionable insights for management.
- Implemented advanced analytical techniques for more accurate forecasting and trend analysis.
- Mentored junior analysts, fostering professional growth and development in the field of decision support analysis.
- Supported company growth initiatives by generating valuable insights from historical performance data.
- Streamlined data collection for improved efficiency in decision support analysis.
- Spearheaded the development of new analytics models, resulting in more informed business decisions and strategies.
- Played a key role in driving process improvements by providing actionable recommendations based on thorough data analysis.
Contract Analyst
University Of Maryland Medical System
09.2018 - 05.2023
- Established performance metrics to monitor contract progress, enabling timely intervention when needed.
- Reduced supply chain expenses by sourcing new vendors and negotiating key contracts.
- Monitored incoming contracts and service agreements for correct pricing and information.
- Assessed risks inherent in contract changes and potential impacts, informing management in detail of concerns to avoid liabilities.
- Created solicitation packages and conducted thorough research for each bid.
- Coordinated and attended meetings as company's main contact to review contractual obligations.
- Implemented robust due diligence processes when vetting potential vendors, minimizing exposure to financial or reputational harm.
- Ensured contract deliverables were met by proactively tracking milestones and working with vendors to address any performance gaps.
- Reviewed quotes from contractors to obtain best pricing and service for organization.
- Assisted in the development of annual budgets related to contracted services, providing valuable input on cost projections and resource allocation needs.
- Provided training to team members on best practices in contract management, enhancing overall departmental proficiency.
- Tracked contract milestones and updated stakeholders to facilitate project progress.
- Reports and monitors savings by performing analyses and tracking different initiatives
- This includes breaking down savings by facility, showing market share, and any other specific information needed
- Also responsible for performing analyses that show product conversions to determine an impact or a savings
- Communicates regularly with various UMMS departments to provide analytical and technical support when needed
- Works with contract managers on a daily basis to assess contract pricing.
Physician Compensation and Contract Analyst
University Of Maryland Medical System
08.2016 - 09.2018
- Collaborated closely with legal counsel during the drafting and negotiation stages to mitigate risks associated with contractual agreements.
- Monitored incoming contracts and service agreements for correct pricing and information.
- Oversaw Physician contracts using both manual and automated strategies.
- Assessed risks inherent in contract changes and potential impacts, informing management in detail of concerns to avoid liabilities.
- Provided training to team members on best practices in contract management, enhancing overall departmental proficiency.
- Coordinated and attended meetings as company's main contact to review contractual obligations.
- Reviewed existing contracts periodically for compliance updates or renegotiations opportunities that could result in improved contractual terms.
- Double-checked plans and specifications of contract work for company compliance.
- Streamlined negotiation processes for faster contract approvals, implementing efficient tracking systems.
- Enhanced contract compliance by meticulously reviewing and analyzing contractual documents.
- Assisted in the development of annual budgets related to contracted services, providing valuable input on cost projections and resource allocation needs.
- Coordinated changes to agreement which might occur during contract lifetime.
- Conducted comprehensive market research to support strategic decision-making in contract negotiations.
- Reduced risk by identifying potential contractual issues and effectively addressing them with stakeholders.
- Prepared compliance reports and disseminated to upper management.
- Works with Recruitment to craft offer letters for physicians
- This included analyzing national surveys to determine fair market value for physician compensation, including on call compensation
- Works with legal and compliance to draft contracts and contract amendments
- Works with senior leadership very closely to ensure contract accuracy
- Pays quarterly and annually incentives by tracking physician’s wRVU’s and cash collections
- Maintains records for provider reimbursements, payroll adjustments, data change forms, incentive calculations, and contracts
- Experience with programs such as Epic and Crimson
- Submits Reimbursements and pay roll adjustments through HR Connections, AP and payroll
- Calculates and pays administrative bonuses while keeping track of time sheets
- Maintains a physician contracting spreadsheet with all contract renewals, compensation, and amount paid to date
- Assists in completing quarterly audits directed by Corporate Compliance.
- Established performance metrics to monitor contract progress, enabling timely intervention when needed.
Account Manager
Eastern Lift Truck Company
02.2015 - 08.2016
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Educated clients on new products or services to increase customer engagement with brand.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Developed and implemented strategies to increase client retention.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Recruited to help bring in new customers and maintain current customer needs
- Entered in new customers using the company database, including running credit checks
- Worked with senior management to create policies and procedures; recruit customers; create marketing fliers; and develop training and incentive programs
- Manage hundreds of customer billing, quotations, and filing government contracts.
New Program Representative
SECU
02.2014 - 02.2015
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Led change management efforts within the organization, minimizing resistance while maximizing adoption of new processes or procedures related to the program operations.
- Developed and updated spreadsheets to aggregate and analyze information.
- Nurtured a culture of continuous improvement within the team by soliciting feedback from members on their experiences, analyzing data for trends, and implementing appropriate adjustments to enhance overall effectiveness.
- Coordinated team efforts for seamless execution of program deliverables, resulting in higher overall productivity.
- Reviewed and tracked reports, documents and applications.
- Provided backup assistance to office personnel.
- Resolved complex issues proactively, preventing potential roadblocks to successful project completion.
- Created comprehensive reports detailing program performance metrics, providing valuable insights for senior leadership decision-making purposes.
- Conducted thorough research to identify opportunities for program improvement, leading to more strategic planning efforts.
- Analyzed market trends and competitor strategies, informing the development of competitive programs tailored to meet client needs effectively.
- This included recruiting and training employees, creating and administering presentations, and overseeing daily training in groups of new hires.
HR Assistant
Extended stay
08.2010 - 01.2014
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Oversaw and managed hiring process and assisted human resources.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Established strong relationships with external vendors related to benefits administration or other HR services.
- Developed training materials to facilitate consistent onboarding experiences for new hires across departments.
- Collaborated closely with department heads to identify key skills gaps within their teams, supporting targeted training initiatives.
- Played a strategic role in workforce planning efforts, anticipating future needs based on organizational goals.
Education
Bachelor of Arts (BA) English (with honors) -
University of Phoenix
Baltimore, MD01.2016
Associates Degree (with honors) - Elementary And Special Education
SAINT PETERSBURG COLLEGE
Tarpon Springs, FL01.2010
Skills
- MS Office (Word, Excel, PowerPoint, Outlook)
- Adaptive Learning
- SQL Programming
- Cost-benefit analysis
- Business Intelligence
- Predictive Analytics
- Project Management
- Cross-Functional Teamwork
- Financial Planning
- Compensation analyst
- Recruitment and Development
- Quality and performance management
- HR Policies & Procedures
- Fair Market Value Compensation
- Contract Analyst
- Microsoft Office Proficient
- Project Analyst
- Legal and compliance
- Reporting
- Payroll/Accounts Payable
- Record Keeping
- Organizational Development
- Financial Reporting
- Supply Chain
- Product conversions
Professional Development
- Complete ongoing training, employee and labor relations, payroll , workplace safety/security.
- Marketing, promoting companies.
- Employee contracting, analyzing compensation.
- Compensation Comparisons using National Surveys
- Supply Chain Analytics
- Supply Chain contracting
- Financial reports
Timeline
Decision Support Analyst II
University Of Maryland Medical System
05.2023 - Current
Contract Analyst
University Of Maryland Medical System
09.2018 - 05.2023
Physician Compensation and Contract Analyst
University Of Maryland Medical System
08.2016 - 09.2018
Account Manager
Eastern Lift Truck Company
02.2015 - 08.2016
New Program Representative
SECU
02.2014 - 02.2015
HR Assistant
Extended stay
08.2010 - 01.2014
Bachelor of Arts (BA) English (with honors) -
University of Phoenix
Associates Degree (with honors) - Elementary And Special Education
SAINT PETERSBURG COLLEGE
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