Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Lynn Buckler

Waldorf

Summary

Dynamic Medical Receptionist with a proven track record at Pulmonary And Sleep Medicine, excelling in patient scheduling and insurance verification. Recognized for enhancing patient satisfaction through effective communication and compassionate customer service. Skilled in managing appointment logistics while maintaining strict confidentiality and attention to detail, ensuring a welcoming environment for all patients.

Friendly and organized individual with excellent communication skills and positive demeanor. Well-versed in handling patient interactions and appointment scheduling, proficient in managing electronic health records and multi-line phone systems. Committed to enhancing patient experience and ensuring efficient office operations.

Offering strong organizational skills and friendly, professional demeanor, ready to learn and grow. Brings ability to quickly grasp medical terminology and healthcare procedures, alongside proficiency in computer systems and administrative tasks. Ready to use and develop communication and organizational skills.

Overview

2
2
years of professional experience

Work History

Medical Receptionist

Pulmonary And Sleep Medicine
01.2023 - 03.2025
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Transcribed phone messages and relayed to appropriate personnel.

Education

High School Diploma -

Thomas Stone High School
Waldorf, MD
05-2000

Skills

  • Patient scheduling
  • Insurance verification
  • Medical documentation
  • Data entry
  • Customer service
  • Appointment management
  • Conflict resolution
  • Effective communication
  • Time management
  • Attention to detail
  • Telephone etiquette

Timeline

Medical Receptionist

Pulmonary And Sleep Medicine
01.2023 - 03.2025

High School Diploma -

Thomas Stone High School
Stephanie Lynn Buckler