Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephany Mateo

Baltimore

Summary

I am an individual who thrives in work where I can grow and develop myself. I enjoy customer service and thrive with my interpersonal skills. I can multitask, and work well under pressure. I am currently obtaining a bachelors degree in Public Health and have my associates in Communications.

Overview

8
8
years of professional experience

Work History

Barista

Nordstrom
Towson, MD
08.2025 - Current
  • I prepare beverages making sure the quality of the coffee and service is excellent. I use my interpersonal skills with making sure orders are correct and building relations with customers. I clean and make sure items stay stocked and that everything is up to date with our daily order of operations list.

Coffee Bar Attendant

CalvertHealth
Prince Frederick, MD
07.2022 - 08.2025
  • I provide exceptional customer service, building relationships with both patients and staff. I am able to multitask (holding a conversation, handling money, and or while creating a drink). I communicate effectively to help customers out on what they would like whether it is help on the food or snacks, or even drinks that they are unsure of. I make sure my area is clean and stocked if there is no business.

Merchandiser

Plant Partners
California, MD
02.2022 - 07.2022
  • I was hired as a vendor for Lowes. The products we merchandise were plants. We would make sure the items were placed in a neat and organized fashion. Besides that, we also tried to make it look captivating for customers to shop. I did my best to answer any questions customers had or direct them to a place where they can be answered.

Captain

MOD Pizza
Lusby, MD
09.2020 - 01.2022
  • I performed front of house and back of house duties. I began as a team member and worked my way up to becoming an all-star (trainer), to a shift lead. Daily operations list would be completed, ordering would be fulfilled and shipments would be put away.

Team Member

Chick-fil-A
California, MD
06.2018 - 03.2020
  • Performed front of house operations including packaging orders, cash handling while providing accuracy, efficiency and friendly customer service. Made sure to keep areas neat and tidy.

Education

High school diploma -

Patuxent High School
Lusby, MD
06-2020

Associate of Arts - Communications

College of Southern Maryland
La Plata, MD

Bachelor of Science - Public Health

Towson University
Baltimore, MD
12-2027

Skills

  • Cash Handling
  • Food Safety
  • Cleaning Experience
  • Food Service
  • Food Handling
  • Food Preparation
  • Merchandising
  • Restaurant Experience
  • Cashiering
  • POS
  • Management

Languages

Spanish - Intermediate
English - Expert

Timeline

Barista

Nordstrom
08.2025 - Current

Coffee Bar Attendant

CalvertHealth
07.2022 - 08.2025

Merchandiser

Plant Partners
02.2022 - 07.2022

Captain

MOD Pizza
09.2020 - 01.2022

Team Member

Chick-fil-A
06.2018 - 03.2020

High school diploma -

Patuxent High School

Associate of Arts - Communications

College of Southern Maryland

Bachelor of Science - Public Health

Towson University
Stephany Mateo