Stephen Artis
Baltimore
Summary
Dynamic security professional with a proven track record at Edmon Commens, excelling in incident reporting and conflict de-escalation. Adept at utilizing security equipment to enhance safety and prevent theft, while delivering exceptional customer service. Recognized for improving safety protocols and fostering a secure environment through effective teamwork and communication.
Overview
7
7
years of professional experience
Work History
Security Officer
Edmon Commens
01.2025 - 12.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential hazards.
- Responded promptly to incidents, ensuring swift resolution and reporting procedures.
- Collaborated with law enforcement during emergency situations for effective crisis management.
- Documented daily activities and incidents in detailed reports for accountability.
- Utilized surveillance systems to monitor activities and deter criminal behavior.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Packer
Amazon
03.2022 - 06.2024
- Packaged products efficiently according to quality standards and specifications.
- Operated packaging machinery while adhering to safety protocols and procedures.
- Inspected incoming materials for damage and ensured proper storage conditions.
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Maintained cleanliness and organization of packing area to enhance workflow efficiency.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Reduced product damage rates by carefully handling items during the packing process.
- Increased customer satisfaction with properly packaged items, ensuring secure delivery and minimal returns.
- Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded daily productivity goals consistently through effective time management and prioritization skills.
Housekeeping
Broadway Services, Inc.
02.2019 - 04.2021
- Ensured compliance with industry regulations by conducting regular audits of housekeeping practices and procedures.
- Maintained high standards of cleanliness throughout the property by enforcing strict housekeeping procedures.
- Contributed to the hotel''s success by consistently meeting or exceeding housekeeping targets.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Improved facility cleanliness by performing routine housekeeping tasks and coordinating with maintenance staff.
- Picked up debris and trash and performed basic housekeeping.
- Collaborated with housekeeping department to ensure timely room availability and optimal cleanliness.
- Maintained a clean working environment by enforcing housekeeping procedures among team members.
- Upheld housekeeping standards by keeping space clean and free of hazards.
- Improved overall guest satisfaction by implementing efficient housekeeping procedures and staff training programs.
- Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
- Maintained a clean working environment by adhering to housekeeping guidelines, promoting workplace safety and organization.
- Utilized cleaning chemicals and equipment effectively to achieve optimal results in various environments.
- Conducted regular inspections to identify maintenance needs, reporting issues promptly for resolution.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Led team meetings to discuss challenges, share tips, and enhance overall service quality among staff members.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
High School Diploma -
Walbrook High School
Baltimore, MD06.2008
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Conflict de-escalation
- Security equipment operation
- Theft prevention training
- Teamwork
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Restroom detailing
- Chemical handling
- Product packaging
- Warehouse safety
- Labeling
Timeline
Security Officer
Edmon Commens
01.2025 - 12.2025
Packer
Amazon
03.2022 - 06.2024
Housekeeping
Broadway Services, Inc.
02.2019 - 04.2021
High School Diploma -
Walbrook High School