Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Stephen Scott

Baltimore

Summary

HVAC-R Service Technician with extensive experience in system diagnostics and customer relationship management. Demonstrated ability in troubleshooting and repairing complex HVAC systems, resulting in enhanced energy efficiency. Skilled in training junior technicians and committed to delivering exceptional service and client satisfaction through effective communication.

Overview

13
13
years of professional experience
1
1
Certification

Work History

HVAC-R Service Technician

One Hour Airconditioning And Heating
Mount Airy
10.2018 - Current
  • Created estimates for customers on repair or replacement costs for HVAC-R systems.
  • Identified potential issues in HVAC-R systems before escalation to major failures.
  • Addressed service calls for ventilation, air conditioning, and heating system concerns.
  • Repaired faulty components including wiring, motors, and compressors in HVAC-R systems.
  • Documented service activities through detailed reports for each job assignment.
  • Provided customers with instructions on proper use and care following repairs or installations.
  • Ordered parts from suppliers to ensure efficient job completion.
  • Followed up with customers post-service to confirm satisfaction with results.
  • Ordered necessary parts from suppliers in order to complete jobs efficiently.
  • Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
  • Inspected ductwork for leaks or blockages prior to installing a new unit.
  • Attended employee meetings and training to learn about new techniques, trends and technologies.
  • Replaced worn out parts of HVAC-R systems with new components according to manufacturer instructions.
  • Reported problems with company tools and vehicles to crew foreman for quick resolution.
  • Wired both line and low voltage to heating and cooling equipment.
  • Conducted brazing, threading pipe and tasks to complete service calls.
  • Advised customers on energy-saving measures and upgrades for older HVAC systems to improve efficiency.
  • Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
  • Trained junior technicians on HVAC repair and maintenance techniques, tools, and safety practices.

HVAC Technician

Coldspring Co.
Baltimore
03.2013 - 10.2018
  • Installed and maintained HVAC systems in residential and commercial buildings.
  • Diagnosed and repaired heating, ventilation, and air conditioning equipment failures.
  • Conducted routine inspections to ensure system efficiency and compliance with safety standards.
  • Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
  • Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
  • Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
  • Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
  • Loaded materials, tools and equipment on truck at beginning of each shift.
  • Put in new gas lines, wiring and other support components for HVAC systems.
  • Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
  • Repaired parts by using technical knowledge, special tools and soldering skills.

Education

HVACR

TESST College
Baltimore, MD
05-2008

High School Diploma -

Cass Technical High School
Detroit, MI
06-1980

Skills

  • HVAC troubleshooting and maintenance
  • Refrigerant handling and leak testing
  • Wiring installation and control wiring
  • System diagnostics and specifications
  • Customer relationship management
  • Effective communication and attention to detail
  • Time management and problem solving
  • Gas furnaces and heating systems
  • Schematic reading and technical troubleshooting
  • Indoor air quality management
  • Thermostat installation and system tune-up
  • Brazing techniques and continuity testing
  • Cooling systems maintenance
  • EPA certification and hazardous materials training
  • Sales agreements and client development

Certification

HVACR Journeyman

EPA Certification -Universal

References

References available upon request.

Timeline

HVAC-R Service Technician

One Hour Airconditioning And Heating
10.2018 - Current

HVAC Technician

Coldspring Co.
03.2013 - 10.2018

HVACR

TESST College

High School Diploma -

Cass Technical High School

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Stephen Scott