Steve Edmonds
Suitland
Summary
Accomplished driver with a clean driving record and exceptional time management skills, previously with Reston Limousine. Excelled in optimizing delivery routes and ensuring punctuality, enhancing customer satisfaction by 20%. Proficient in customer service and problem resolution, consistently delivering safe and efficient transportation solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Driver
Reston Limousine
Capitol Heights, MD
07.2024 - 01.2026
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Delivered exceptional customer service by fostering transparent communication with clients throughout delivery processes.
- Analyzed traffic conditions to optimize delivery routes and ensure punctuality.
Driver
Monumental Concrete
Washington, DC
03.2020 - 05.2024
- Ensured punctual attendance to enhance operational efficiency.
- Oversaw timely and secure delivery operations for all loads to designated destinations.
Driver
Smiths Bus Company
Annapolis, MD
08.2018 - 03.2020
- Directed safe bus operations while ensuring adherence to traffic regulations and company policies.
- Optimized passenger boarding and alighting processes to improve operational efficiency.
- Managed pre-trip inspection processes to ensure vehicle safety and adherence to regulatory standards.
- Led compliance initiatives to guarantee adherence to traffic laws and safety regulations.
- Oversaw comprehensive cleaning and maintenance operations to ensure optimal vehicle performance.
Education
High School Diploma - Business Management
Prince George's Community College
Upper Marlboro, MD2005
High School Diploma - Gender Studies
Oxon Hill High
Oxon Hill, MD05-2002
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Call center experience
- Computer proficiency
- Complaint handling
Certification
CDL class B fully licensed and have updated DOT
Timeline
Driver
Reston Limousine
07.2024 - 01.2026
Driver
Monumental Concrete
03.2020 - 05.2024
Driver
Smiths Bus Company
08.2018 - 03.2020
High School Diploma - Business Management
Prince George's Community College
High School Diploma - Gender Studies
Oxon Hill High