Steven Dyer II
Hagerstown
Summary
Experienced in mentoring and support roles, with a focus on patient care and clinical support services at Wells House. Developed advocacy skills as a peer support advocate at the Office of Consumer Advocates. Strong understanding of patient needs paired with effective communication skills gained as a direct care provider. Committed to enhancing care quality and support for individuals on their recovery journey.
Overview
2
2
years of professional experience
Work History
Peer Support Advocate
The Office of Consumer Advocates
Hagerstown
07.2025 - Current
- Scheduling and conducting outreach opportunities to build program awareness.
- Working with individuals to identify and prioritize goals to increase functioning and self-sufficiency.
- Being aware of and able to assist individuals with utilizing community resources, including natural and peer supports, at OCA, Inc. And community supports.
- Providing opportunities to secure employment and involvement in work training programs.
- Shared decision-making.
- Assisting in planning, food preparation, decorating, and clean-up for all holiday events at Soul Haven.
- Lifestyle change reinforcement that includes stress management, relaxation techniques, assertiveness training, spiritual practices, and conflict resolution.
- Assist in processes to obtain housing, employment, childcare, legal assistance, and public benefits.
- Documentation of all services and contacts; writing skills regarding clear, concise documentation.
- Shared stories of lived experiences help convince those needing treatment that sobriety is possible.
- Public speaking.
- Complete recovery wellness groups for the peers at Soul Haven, and for the groups at the Washington County Day Reporting Center.
- Document all incidents.
- Keeping track of and securing peer personal information.
- Being a team player.
- Hosting a table at multiple outreach events that include Lasting Change, Washington Goes Purple, Recovery Walk' at the Meritus Park ball field, Gatekeepers, DRC, and the Wells House.
Direct Care Provider
Wells House
Hagerstown
12.2023 - Current
- Supported residents in maintaining their sobriety and overall well-being.
- Collaborated with staff to create a safe living environment.
- Documented patient progress and interactions accurately in daily logs.
- Adhered to strict confidentiality guidelines regarding patient information.
- Monitored patients' progress, behaviors, and reported it.
- Mentoring and providing emotional support to individuals.
- Observing patients taking their medications and documenting them in an electronic health record.
- Providing urinalysis and breathalyzers whenever needed.
- Performed hourly house rounds.
- Completed Patient/Property searches, respectfully.
- Ensured compliance with all Wells House regulations and protocols.
- Maintained accurate records of daily interactions with patients according to all Wells House policies and procedures.
- Completed 63 new patient orientations.
- Provided resources that were accurate, and available to the patients.
- Controlled the cork boards at both of the 3.1 Houses, and kept up with upcoming events.
- Scheduling and keeping up with patient appointments.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Monitored patients' well-being and safety.
- Tracked and reported patients' progress based on observations and conversations.
- Encouraged and reassured patients throughout transitions to facilitate a smooth discharge.
- Built a strong and trusting rapport with patients.
Education
None -
Westmar High School
Lonaconing, MDSkills
- Advocacy strategies
- Peer advocacy
- Case management
- Document review
- Regulatory compliance
- Client relationship management
- Team collaboration
- Public speaking
- Empathy building
- Conflict resolution
- Goal setting
- Time management
- De-escalation techniques
- Positive reinforcement
- Mentoring
- Ethics and professionalism
- Patient documentation
- Crisis intervention
- Effective communication
- Emotional support
- First aid and CPR
- HIPAA compliance
- Emotional intelligence
- Documentation
- Appointment scheduling
- Self-care promotion
- Empathy and patience
- Community integration support
- Report writing
- Verbal and written communication
- Decision-making support
- Compassionate client care
- Progress documentation
Timeline
Peer Support Advocate
The Office of Consumer Advocates
07.2025 - Current
Direct Care Provider
Wells House
12.2023 - Current
None -
Westmar High School