Dedicated specialist with exceptional skills in ensuring compliance with sales processes, maintaining quality standards, and providing valuable insights to enhance operational efficiency.
Overview
3
3
years of professional experience
Work History
Sales Compliance and Quality Assurance Specialist
Dynatech S.R.L
07.2022 - 02.2025
Investigated incidents and recommended corrective actions.
Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
Documented and reported quality assurance outcomes, problems and concerns to management.
Conducted investigations into customers' concerns.
Conducted data review and followed standard practices to find solutions.
TRANSLATOR
ANODILIA SRL (BERLIZZO GROUP)
03.2022 - 04.2022
Administrative translation, legal translation.
Education
BACHELOR'S DEGREE - Languages
The Moldova State University
Chisinau, Moldova
06.2022
Skills
Good command of Microsoft Office tools (Word, Excel, Power Point)
Open-minded, flexible and curious
Willingness to learn and obtain new skills and competencies
Ability to work efficiently both individually and in a team