Suany Juarez

• In my role, I managed daily operations, ensuring a steady workflow and timely task completion while prioritizing customer satisfaction. I set clear expectations for staff, fostering accountability and success, and regularly inspected equipment to maintain high standards and efficiency.
• I handled guest complaints with professionalism and empathy, resolving issues to boost satisfaction. I also oversaw cash handling procedures, ensuring accurate accounting, and implemented health and safety protocols to create a clean and safe environment for staff and patrons.

Played a crucial role in team success by completing assignments with speed and precision. Cultivated strong, collaborative relationships with both coworkers and managers, contributing to a positive workplace culture. Rotated through various stations to provide optimal coverage and effectively meet production goals, demonstrating flexibility and a commitment to team objectives. Diligently adhered to scheduled shifts, readily available to step in during coworker absences, holidays, and peak periods to support the team.