Sultana Azim Mahmoud
Elkridge,Maryland
Overview
10
10
years of professional experience
Work History
Director of Events
Graduate Business Student Association - Nova Southeastern University (NSU)
- As an event coordinator for NSU Graduate Business Students, I managed networking and recruitment events, oversaw the yearly budget for all events, and hired students for the students' association. During the events, I supervised the happenings, answered guest questions, and took quick action to resolve any issues. Additionally, I trained and supported team members and volunteers.
To ensure the success of the events, I surveyed and analyzed attendee satisfaction and revenue numbers, and made improvements that increased both by 100%. I also spearheaded the community event center's online presence, mobilized public relations and social media initiatives, and upgraded event communications to potential attendees.
- Oversee Yearly Budget for all events for GBSA
- Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported team members and volunteers.
- Surveyed and analyzed event and strategy success and orchestrated improvements that increased attendee satisfaction and revenue numbers
- Spearheaded community event center's online presence, mobilized public relations and social media initiatives and upgraded event communications to potential attendees.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
HR Intern
Broward County Staffing Services Dept.
- Utilized Online Recruitment System (ORS) used for recruitment and applicant tracking.
- Designed, developed, and implemented local sourcing to attract applicants.
- Administered payroll information, compensation materials, and benefits programs.
- Coordinated interviews via telephone and email.
- Assist in key HR processes and activities such as Performance Management, Compensation Review, and Job Framework
- Work on 401(k) administration, FMLA, and workers’ compensation claims and benefits
- Trainee and Internship Program Administration assistance
- Organized and conducted “Lunch and Learn” Sessions
HR Business Analyst
TIAA-CREF
06.2022 - Current
- Teachers Insurance and Annuity Association of America (TIAA) is a stock New York life Insurance company
- TIAA offers annuities and insurance to employees at non-profit organizations and is required by its charter to operate on a non- profit basis
- College Retirement Equities Fund (CREF) manages a suite of variable annuities, which are offered to the same individuals and institutions that TIAA serves
- Created a sustainable retirement system for teachers, and they are the leader in serving the financial needs of people in academic, government, medical, cultural, and other nonprofit fields.
- Responsibilities:
- Manage and increase the effectiveness and efficiency of business functions through improvements to each function as well as coordination and communication between IT Support and all business functions.
- Analyzes trends to recommend process and/or operational improvements.
- Research and analyze the root cause of issues as they are submitted for review.
- Document and collaborate with architecture to define the solution that needs to be implemented.
- Improve the operational systems, processes, and policies in support of organizations’ mission specifically, support better management reporting, information flow and management, business process and organizational planning.
- Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.
- Providing consulting services on matters related to business structure and growth.
- Communicate and clarify requirements with IT, project team and end users.
- Execute testing & acceptance/validation of test scenarios and deliverables.
- Responsible for action item follow up with action holders ensuring timely completion.
- Presents results to management, including data-driven business recommendations and alternatives.
- Participates in development of detail design and design walk-through with appropriate focus groups and related users to verify accuracy of design in meeting business needs
- Identification of opportunities to improve and increase efficiency of reporting.
- Research outliers and identify root causes of issues identified in reports.
- Serve as a resource to other team members as designated by Operation.
- Environment: - MS Office, JIRA, MS Visio, Agile Scrum, SQL
HR Coordinator
Global System
09.2021 - 06.2022
- Assist in Virtual recruitment.
- Conduct Virtual interviews.
- Assist in onboarding new employees.
- Establishing strong focus on candidate's skills and qualifications
- Coordinating interviews and recruiting procedures
- Conducting research regarding each new employment opportunities
- Evaluate resumes to shortlist qualified candidates.
- Managing regular revise communication with hiring managers concerning status of recruitment
- Seeking resolution to all problems arising in recruitment process
Instructional Counselor
Baltimore City Community College
04.2020 - 06.2022
- Work with students and high schools within assigned geographic territory.
- Understand and maintain current knowledge of the university’s academic programs, activities, scholarships, etc.
- Present admissions information sessions for prospective students and their families, conduct on- and off- campus interviews with prospective students.
- Work with academic departments in identifying information necessary to the recruitment of students for their individual programs.
- Maintain current information on admission guidelines and regulations, as well as current trends and issues within the profession.
Special Education Coordinator
Montgomery County Public School
09.2017 - 06.2021
- Utilize suitable methods to modify individual behaviors.
- Cater for the needs of individual students by doing formal and informal evaluations.
- Manage student behavior by supervising, controlling, and assessing behavioral patterns.
- Maintain regular communication with parents by means of email, phone calls, discussions, and evolvement reports.
- Review IEPs with parents, school officials and broad-spectrum education teachers.
- Research and implementing diverse lesson plans which is designed to numerous instructional procedures.
- Maintain meticulous progress reports and improving tactics for 6th, 7th & 8th grade students and their parents.
HR Assistant
Development & Community Relations Office - Nova Southeastern University (NSU)
02.2014 - 03.2017
- Performed general office duties and administrative tasks.
- Bookkeeping
- Managed payroll
- Assisted Alumni Relations in different projects.
- Assisted in survey to design, evaluate and modified benefits policies to ensure that programs are current, competitive and in compliance with legal requirements.
Education
Master of Science in HR Management -
Nova Southeastern University (NSU)
Ft. Lauderdale, FL10.2015
Cambridge International Diploma for Teachers & Trainers -
University of Cambridge International Examination
London, U.K.01.2010
Bachelor of Commerce in Management -
National University
Dhaka, Bangladesh10.2008
Skills
- Online Recruitment Systems (ORS)
- ATS (Workday)
- MS Office
- MS word
- MS Excel
- MS PowerPoint
- MS Visio
- Outlook
- SQL
- Quick book
- Workday
- NeoGov
- Compensation and benefits
- Payroll
- ADP system
Other Associations
- Member, Society for Human Resources Management (SHRM)
- Member, Services for Professional Education & Enterprise Development (SPEED)
- Member, The American Center
Seeking Position
HR Coordinator
Timeline
HR Business Analyst
TIAA-CREF
06.2022 - Current
HR Coordinator
Global System
09.2021 - 06.2022
Instructional Counselor
Baltimore City Community College
04.2020 - 06.2022
Special Education Coordinator
Montgomery County Public School
09.2017 - 06.2021
HR Assistant
Development & Community Relations Office - Nova Southeastern University (NSU)
02.2014 - 03.2017
Master of Science in HR Management -
Nova Southeastern University (NSU)
Cambridge International Diploma for Teachers & Trainers -
University of Cambridge International Examination
Bachelor of Commerce in Management -
National University
Director of Events
Graduate Business Student Association - Nova Southeastern University (NSU)
HR Intern
Broward County Staffing Services Dept.
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