Sunil Sharma
Ellicott City,MD
Summary
Entrepreneurial leader with a proven track record at Vennari's Pizza and Subs, enhancing customer relations and driving business growth. Skilled in vendor negotiations and relationship building, achieving and increases in community engagement. Adept at training teams and optimizing operations, ensuring exceptional service and adherence to safety standards.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Business Owner
Vennari's Pizza and Subs
09.2013 - Current
- Established vendor relationships for quality supply procurement, negotiating favorable terms and pricing.
- Analyzed customer feedback to improve services and offerings, fostering a welcoming atmosphere.
- Coordinated events to promote community engagement and loyalty among customers.
- Ensured adherence to safety protocols and cleanliness standards throughout the establishment.
- Trained and motivated employees to perform daily business functions.
Assistant Manager
Days Inn Hotel
09.2011 - 07.2013
- Streamlined front desk operations to enhance guest check-in and check-out experiences.
- Coordinated staff schedules, optimizing workforce efficiency during peak periods.
- Monitored inventory levels, ensuring timely procurement of supplies for smooth operations.
- Assisted in training new employees on customer service protocols and hotel policies.
Business Owner
Mid-night Kings Hookah Lounge
08.2008 - 05.2010
- Managed daily operations of hookah lounge, ensuring exceptional customer experiences.
- Developed and implemented marketing strategies to attract new clientele and increase brand awareness.
- Oversaw inventory management, optimizing stock levels to reduce waste and enhance profitability.
- Trained staff on product knowledge, customer service techniques, and compliance with health regulations.
Education
High School Diploma -
Centennial High School
Ellicott City, MD05.2007
No Degree -
Howard Community College
Columbia, Maryland, MD05.2007
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Relationship building
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Timeline
Business Owner
Vennari's Pizza and Subs
09.2013 - Current
Assistant Manager
Days Inn Hotel
09.2011 - 07.2013
Business Owner
Mid-night Kings Hookah Lounge
08.2008 - 05.2010
High School Diploma -
Centennial High School
No Degree -
Howard Community College