Sunshine Ramirez
Hagerstown
Summary
Detail-oriented Orthodontic Assistant with expertise in orthodontic procedures, treatment planning, and patient education. Committed to enhancing patient experiences and supporting successful orthodontic outcomes.
Overview
30
30
years of professional experience
Work History
Orthodontic Assistant
Dr. Gordon Groisser
Gaithersburg, MD
10.2022 - Current
- Prepared and maintained orthodontic instruments and equipment for procedures, ensuring compliance with safety standards.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement, adjustments, aligner fittings, and appliance installations.
- Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
- Monitored inventory levels of supplies and materials, contributing to cost-effective resource management.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Contributed to successful treatment outcomes by accurately taking dental impressions, X-rays, and intraoral scans.
Insurance Coordinator
Dr. Shalini Chittamuri
Rockville, MD
08.2021 - 10.2022
- Coordinated insurance verification processes to ensure coverage accuracy for patient treatments.
- Streamlined claims submission procedures, reducing processing delays and improving response times.
- Managed patient inquiries regarding insurance benefits, providing clear and timely information.
- Supported patients throughout the treatment process by answering questions about their financial responsibility concerning deductibles, copayments, or coinsurance amounts.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Confirmed appointments, communicated with patients, and updated patient records.
Orthodontic Assistant
Dr. Gordon Groisser
Gaithersburg, MD
11.2010 - 08.2021
- Performed diagnostic imaging and prepared treatment records, ensuring accuracy and compliance with standards.
- Assisted orthodontist in completing complex cases with precision, contributing to successful treatment outcomes.
- Supported orthodontist in delivering high-quality care with proficient use of dental instruments and equipment during procedures.
- Developed strong rapport with patients, fostering trust through empathetic communication and professionalism.
- Promoted oral health among patients through thorough instruction on proper hygiene techniques specific to their orthodontic appliances.
- Documented progress notes accurately after each appointment, ensuring a complete and organized patient record for future reference.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
Orthodontic Assistant
Dr. Frederick Fritz
Rockville, MD
05.2005 - 09.2010
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
- Prepped examination stations, sterilized equipment and instruments, and maintained appropriate tray setup.
- Developed comprehensive knowledge of various orthodontic appliances, enabling accurate preparation for each procedure.
- Fostered welcoming clinic environment, directly impacting patient comfort and reducing anxiety about orthodontic treatment.
- Improved practice reputation by consistently receiving positive patient feedback on compassionate and professional care.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
Orthodontic Assistant
Dr. Chris Tsintolas
Gaithersburg, MD
11.1998 - 05.2005
- Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
- Improved patient comfort by efficiently assisting with orthodontic procedures and providing clear explanations of treatment plans.
- Reduced appointment wait times with efficient station setup and breakdown between patients.
- Prepared and sterilized instruments and treatment areas, ensuring safe and hygienic environment for every patient.
- Increased practice efficiency, managed multiple patient appointments simultaneously without compromising care quality.
- Assisted orthodontist in applying braces and other orthodontic appliances which led to successful treatment outcomes and patient satisfaction.
- Exposed, developed and mounted dental x-rays.
- Created dental impressions used for diagnostic records, study models, and orthodontic appliances.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
Dental Assistant
Dr. Steven Anolik
Montgomery Village, MD
10.1996 - 11.1998
- Assisted dentist in patient examinations and treatments, ensuring comfort and safety.
- Prepared treatment rooms by sterilizing instruments and organizing necessary materials.
- Reduced dentist's workload during procedures by anticipating their needs and having necessary instruments readily available.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Assisted dentist by passing instruments, suctioning intraoral fluids, adding water, mixing materials for fillings, making temporary crowns for patients, and taking impressions.
- Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns, and sealants.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
Oral Surgery Assistant
Drs. Sweeney, Goldblatt, and Wise
Gaithersburg, MD
01.1996 - 10.1996
- Assisted with patient preparation and surgical instrument sterilization for oral procedures.
- Collaborated with dental team to ensure efficient workflow during surgeries.
- Managed patient records and documented clinical notes accurately post-surgery.
- Educated patients on post-operative care and oral hygiene practices.
- Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
- Streamlined post-operative care with thorough patient education on recovery, medications, and self-care techniques.
- Promoted exceptional patient experiences from initial contact through post-operative followups.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared patient X-rays and images for review by dentist.
Education
High School Diploma -
Fuquay-Varina High School
Fuquay-Varina, NC06-1992
Skills
- Orthodontic archwire changes
- Instrument sterilization
- Wire bending
- Retainer fabrication
- Oral impressions
- Intraoral scanning
- Orthodontic treatment planning
- Digital radiography
- Orthodontic photography
- Oral hygiene techniques
- Insurance verification
- Supply ordering
Timeline
Orthodontic Assistant
Dr. Gordon Groisser
10.2022 - Current
Insurance Coordinator
Dr. Shalini Chittamuri
08.2021 - 10.2022
Orthodontic Assistant
Dr. Gordon Groisser
11.2010 - 08.2021
Orthodontic Assistant
Dr. Frederick Fritz
05.2005 - 09.2010
Orthodontic Assistant
Dr. Chris Tsintolas
11.1998 - 05.2005
Dental Assistant
Dr. Steven Anolik
10.1996 - 11.1998
Oral Surgery Assistant
Drs. Sweeney, Goldblatt, and Wise
01.1996 - 10.1996
High School Diploma -
Fuquay-Varina High School