Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Abbott

Upper Marlboro

Summary

Highly motive and results driven professional with 10+years of experience in various roles including Security, Customer Service, Sales, and First Aid who continuously demonstrates the ability to be adaptable to any situation and is highly qualified to work in any fast paced environment with a proven track record of success.

Overview

10
10
years of professional experience

Work History

Communications Specialist

Erickson Senior Living
03.2024 - Current
  • Assisted residents with special needs or requests, demonstrating empathy and understanding in every interaction.

  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
  • Implemented specific client requests to customize their printed materials according to desired specifications.
  • Operated industrial copier used to fulfill specific department print jobs and copy request by set deadlines

Security Officer

Erickson Senior Living
03.2023 - 09.2023
  • Acted quickly during emergency situations to reduce opportunity for injuries to residents
  • Certified in EMR

  • Maintained a safe environment for employees and visitors through continuous risk assessment.
  • Conducted regular latch patrols in order to ensure resident safety
  • Specialized in Access control at gatehouse while adhering to campus visitation policies

Security Officer

Admiral Security Services
03.2022 - 03.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Patient Transport Aide

MedStar Washington Hospital Center- Cardiac Rehabilitation
03.2021 - 03.2022
  • Ensured patient safety by adhering to proper lifting techniques, infection control protocols, and equipment maintenance standards.
  • Maximized transport efficiency by promptly returning equipment to designated storage areas after use, ensuring availability for other staff members as needed.
  • Enhanced patient comfort during transport by assisting with positioning and adjusting equipment as needed.
  • Assisted medical personnel during emergency situations, providing swift transport of patients to appropriate treatment areas.

Sales Associate

Macys Department Store
08.2019 - 03.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Shift Supervisor

Starbucks
04.2015 - 08.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

High School Diploma - General Studies

Charles H Flowers
Springdale MD
09.2012

Skills

  • Customer service
  • Organizational skills
  • Problem-solving
  • Multitasking Abilities
  • First Aid
  • Licensed Security Guard
  • CPR/AED certified

Timeline

Communications Specialist

Erickson Senior Living
03.2024 - Current

Security Officer

Erickson Senior Living
03.2023 - 09.2023

Security Officer

Admiral Security Services
03.2022 - 03.2023

Patient Transport Aide

MedStar Washington Hospital Center- Cardiac Rehabilitation
03.2021 - 03.2022

Sales Associate

Macys Department Store
08.2019 - 03.2021

Shift Supervisor

Starbucks
04.2015 - 08.2019

High School Diploma - General Studies

Charles H Flowers
Jordan Abbott