Sydney Barrett
Huntingtown
Summary
Customer-centered and resourceful professional bringing a broad background in project management, customer relations, and continuous improvement. Experience stepping into roles and quickly making positive changes to drive company success. Practiced problem-solver with technologically-savvy nature.
Overview
8
8
years of professional experience
Work History
Manager
Aarcon Reign
Prince Frederick
01.2018 - 12.2023
- Coordinated with vendors for repairs and maintenance of office equipment.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Operated POS system to process payments from customers.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Analyzed business performance data and forecasted business results for upper management.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Ensured compliance with regulatory requirements and industry standards.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Maintained existing websites by troubleshooting coding errors and updating content.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Shift Lead
Old Town Cafe
Huntingtown
01.2016 - 01.2018
- Trained new employees on company policies, operational procedures, and customer service standards.
- Responded to customer inquiries and complaints in a professional manner.
- Monitored and maintained equipment to ensure operational efficiency.
- Utilized POS systems efficiently for order processing and inventory management.
- Improved daily operational plans, developed production schedules, and optimized task flow.
- Cleaned kitchen areas, equipment and utensils.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Set up, restocked and cleaned dining areas.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Education
High School Diploma -
Huntingtown High School
Huntingtown, MD04-2020
Skills
- Customer service
- Time management
- Problem solving
- Website maintenance
- POS operation
- Sales strategy
- Marketing
- Adaptability
References
References available upon request.
Timeline
Manager
Aarcon Reign
01.2018 - 12.2023
Shift Lead
Old Town Cafe
01.2016 - 01.2018
High School Diploma -
Huntingtown High School
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