Adaptable and reliable guest advocate with experience in delivering exceptional customer service. Known for initiative and attention to detail, consistently resolving concerns to enhance guest experiences and contribute to team success.
Overview
3
3
years of professional experience
Work History
Guest Advocate
Target
Pikesville
08.2024 - Current
Assisted guests with product inquiries and provided excellent customer service.
Resolved guest concerns quickly to enhance their shopping experience.
Performed cashier duties such as processing payments, returns, and exchanges accurately.
Demonstrated strong communication skills when interacting with customers and coworkers.
Collaborated with team members to ensure smooth store operations.
Front of House
Cinnaholic
Owings Mills
06.2023 - 08.2024
Collaborated with front of house staff to ensure timely delivery of orders, enhancing customer satisfaction.
Handled transactions accurately while maintaining a clean, organized, and welcoming workplace.
Demonstrated professionalism, adaptability, and attention to detail while managing multiple tasks, and supporting team goals.