Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Syeda Heba Ulhaq

Catonsville

Summary

Resourceful Front of House Manager known for high productivity and efficient task completion. Possess specialized skills in customer service management, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring smooth front-of-house operations and superior guest experience.

Overview

7
7
years of professional experience

Work History

Front of House Manager

Best Wingz N Pies
Glen Burnie
02.2025 - Current
  • Trained and supervised staff on customer service best practices.
  • Collaborated with kitchen staff to ensure timely food service delivery.
  • Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
  • Performed daily opening and closing duties such as setting up registers, counting money.
  • Responsible for ordering supplies necessary for front-of-house operations.

Teachers Assiant

AIMS
Karachi
05.2018 - 08.2018
  • Developed lesson plans to engage students in various subjects.
  • Facilitated classroom discussions to enhance student participation and critical thinking.
  • Built and strengthened positive relationships with students, parents, and teaching staff.

Education

Bachelor of Science - Chemical Engineering

University of Maryland, Baltimore County
Baltimore, MD
05-2027

Skills

  • Data analysis
  • MATLAB
  • Problem solving
  • Customer service
  • Team building
  • Critical Thinking
  • Teamwork and collaboration

Languages

Urdu
Native/ Bilingual
Spanish
Elementary

Timeline

Front of House Manager

Best Wingz N Pies
02.2025 - Current

Teachers Assiant

AIMS
05.2018 - 08.2018

Bachelor of Science - Chemical Engineering

University of Maryland, Baltimore County

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Syeda Heba Ulhaq