Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Tabitha Carney

Hagerstown

Summary

Dynamic professional with a proven track record at Sheehy Auto Stores Inc., excelling in community outreach and event coordination. Skilled in relationship building and customer education, I foster brand loyalty and enhance community engagement through impactful initiatives. Recognized for promoting Subaru’s values, I effectively drive customer retention and satisfaction.

Overview

7
7
years of professional experience

Work History

Love-Promise Champion

Sheehy Auto Stores Inc.
Hagerstown
01.2025 - Current
  • Represent the Subaru Love Promise initiative by actively supporting and coordinating dealership involvement in community service and outreach.
  • Build and maintain strong relationships with local nonprofits, schools, animal shelters, and other community partners aligned with Subaru’s five Love Promise pillars.
  • Coordinate and participate in events such as Subaru Loves Pets, Subaru Loves to Help, and the Share the Love® campaign, to promote dealership community engagement.
  • Foster a positive and supportive dealership culture by uplifting and recognizing team members for their contributions to community initiatives and dealership values.
  • Collaborate with dealership leadership and staff to plan and execute local charitable efforts, enhancing team morale and community visibility.
  • Ensure dealership compliance with Subaru of America’s Love Promise criteria, contributing to eligibility for recognition and awards.
  • Serve as a passionate brand ambassador by promoting compassion, inclusion, and a strong community focus within the dealership.

Love-Encore Specialist

Sheehy Auto Stores Inc.
Hagerstown
04.2021 - Current
  • Conducted personalized vehicle technology walkthroughs for new Subaru owners to ensure feature comprehension.
  • Educated customers on mySubaru system, Eyesight Driver Assist Technology, and smartphone integration.
  • Scheduled post-sale Love-Encore appointments to enhance Subaru utilization and strengthen relationships.
  • Provided post-purchase support and follow-up to boost owner satisfaction and loyalty.
  • Maintained accurate records of customer interactions to facilitate continuous experience improvement.
  • Acted as brand ambassador by delivering the Subaru Love Encore Experience.
  • Served as knowledgeable liaison for product information, supporting sales and service departments.
  • Reduced post-purchase confusion through approachable support on vehicle technology and ownership benefits.

Service and Engagement Team Lead

Target
Hagerstown
03.2020 - 04.2021
  • Reviewed customer feedback to identify service process improvements.
  • Managed and trained cashiers on effective cash handling procedures.
  • Resolved customer complaints promptly while maintaining high service standards.
  • Performed Cash Office duties, overseeing funds from 15 registers.
  • Adhered to safety protocols to protect customers and company assets.
  • Recognized and appreciated employees to foster motivation and engagement.
  • Developed a guest-centric team focused on enhancing customer experiences.

Checkout Advocate

Target
Hagerstown
03.2019 - 03.2020
  • Greeted customers, providing exceptional service to enhance satisfaction.
  • Ensured transaction accuracy by verifying prices, quantities, and discounts.
  • Maintained clean, organized work environment to support customer experience.
  • Processed returns and exchanges efficiently while adhering to company policies.
  • Followed security protocols for cash handling, including change orders and voids.
  • Assisted in training new cashiers on operational procedures and departmental functions.
  • Supported other departments with tasks such as stocking shelves and operating register.
  • Learned roles of various departments to ensure continuous store operations.

Assistant Manager

Golden Corral Buffet and Grill
Martinsburg
04.2019 - 07.2019
  • Effectively resolved conflicts among team members to maintain a collaborative environment.
  • Ensured compliance with health codes and safety regulations throughout food production activities.
  • Professionally managed customer complaints while adhering to company policies.
  • Monitored kitchen staff performance to uphold quality standards consistently.
  • Analyzed sales reports and cost data to optimize profit margins.
  • Executed opening and closing duties, including setting alarms and counting cash drawers.
  • Coordinated with departments during closing processes to ensure smooth operations.

Line Attendant

Golden Corral Buffet and Grill
Martinsburg
04.2018 - 07.2019
  • Greeted customers professionally, ensuring a welcoming atmosphere.
  • Managed guest flow by organizing seating charts based on preferences.
  • Cleaned and reset tables after parties to prepare for new arrivals.
  • Maintained reservation log, tracking cancellations and seating changes.
  • Processed customer payments accurately and efficiently.
  • Escorted large groups to assigned seating areas promptly.
  • Monitored table availability during peak hours to reduce wait times.
  • Answered phone inquiries swiftly to confirm reservations.

Education

High School Diploma -

Hedgesville High School
Hedgesville, WV
05-2018

Skills

  • Community outreach
  • Event coordination
  • Customer education
  • Relationship building
  • Brand promotion
  • Customer retention

Accomplishments

  • Accounting and Administrative Guild Member (2025)
  • Love-Promise Moment of the Month (Jan. 2025)

References

References available upon request.

Timeline

Love-Promise Champion

Sheehy Auto Stores Inc.
01.2025 - Current

Love-Encore Specialist

Sheehy Auto Stores Inc.
04.2021 - Current

Service and Engagement Team Lead

Target
03.2020 - 04.2021

Assistant Manager

Golden Corral Buffet and Grill
04.2019 - 07.2019

Checkout Advocate

Target
03.2019 - 03.2020

Line Attendant

Golden Corral Buffet and Grill
04.2018 - 07.2019

High School Diploma -

Hedgesville High School

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Tabitha Carney