Tahirah Stevenson
Dundalk
Summary
Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
Gino's Burgers & Chicken Inc.
Towson
03.2025 - Current
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained cleanliness and organization of work area.
- Coordinated with other departments to resolve customer inquiries in a timely manner.
- Oversaw cash management and deposit processes
Production Worker
GreyComm Studios
Baltimore
09.2024 - 05.2025
- Organized storage areas for efficient retrieval of items when needed.
- Adhered strictly to established guidelines and procedures while performing duties.
- Monitored production line operations to ensure efficiency and accuracy.
- Utilized computer software programs to record details related to production process.
Shift Lead
&pizza
Gaithersburg
01.2022 - 07.2024
- Monitored employee performance and provided feedback on areas for improvement.
- Supervised staff during shift changes and ensured transition went smoothly.
- Trained new employees on company policies, procedures, and job duties.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Education
High School Diploma -
Northwest High School
Germantown, MD06-2024
Culinary Arts And Restaurant Management
Thomas Edison School of Technology
Silver Spring, MD05-2024
Communications
Loyola University, Maryland
Baltimore, MDSkills
- Food safety
- Customer service
- Employee training
- Cash handling
- Shift leadership
Certification
- ServSafe Food Safety Certification
Timeline
Shift Manager
Gino's Burgers & Chicken Inc.
03.2025 - Current
Production Worker
GreyComm Studios
09.2024 - 05.2025
Shift Lead
&pizza
01.2022 - 07.2024
High School Diploma -
Northwest High School
Culinary Arts And Restaurant Management
Thomas Edison School of Technology
Communications
Loyola University, Maryland
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