Dedicated professional with a proactive approach and rapid learning capabilities. Demonstrates a strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
23
23
years of professional experience
Work History
Senior CS III
Carmax
Mobile
05.2019 - 10.2021
Conducted credit analysis to assess financial viability of clients.
Managed inventory levels to ensure optimal stock availability.
Facilitated sales reconciliation processes to maintain accurate financial records.
Provided weekly and monthly reports to supervisors for performance tracking.
Coached direct reports to enhance team productivity and skill development.
Collaborated with various departments to streamline operations across locations.
Assisted in logistics coordination to improve supply chain efficiency.
Government Account Manager
CDW-G
Reston
05.2016 - 01.2019
Created and responded to contracts, RFPs, and RFQs to secure business opportunities.
Managed full solution sales for products and services to meet client needs.
Coordinated project management activities to ensure timely completion of deliverables.
Provided staffing assistance to government agencies for achieving project deadlines.
Executed direct cold calling via phone and in-person outreach to generate leads.
Planned and coordinated conferences and events to enhance stakeholder engagement.
Oversaw partner management to foster collaboration and drive strategic initiatives.
Delivered coaching and training programs to enhance team performance.
Mattress Professional
Sleepy’s
Bel Air
04.2014 - 04.2016
Floor plan creation
Inventory control and management
Customer facing sales and service
Open order team lead
Top ten in district first 2 quarters, Number one in district last 2 quarters
Sales Representative
Liberty Mutual
Columbia
05.2013 - 11.2013
Build and manage book of business
Established new GSP accounts to help grow foot print and awareness
Outside marketing event organization
New COI prospecting to help surpass goals
Canvass all surrounding areas in a 75-mile radius of office to establish new relationships to help gain penetration in all markets.
Created new strategies to obtain new partnerships through local community organizations and event planners.
Leveraged established relationships to help push through pilot programs to add 10% in monthly sales.
Direct phone sales to targeted audience
Indirect Sales Director
Wireless Unlimited
Baltimore
05.2011 - 01.2013
Establish business practices for new Wholesaler.
Establish training packet for all internal and external employees.
Canvass designated areas to find new partners.
Contract creation and completion for all new and existing doors.
Train all dealer partners in the SOP for carrier.
Build relationships with principal owners to help boost monthly sales.
Maintain Inventory levels and allocations properly throughout the channel.
Train all retail employees on sales techniques and carrier specific processes.
Created marketing packets to help increase foot traffic through all dealer partners.
Side by Side selling to ensure the partner understood the expectations.
Indirect Account Manager
Cricket Wireless
Columbia
05.2009 - 04.2011
Contract Compliance, consistently checking on dealers to make sure everything in their establishment is approved from Cricket.
Merchandising of dealer locations.
Training of all dealer employees to make sure they are current with Cricket promotions, policies, and procedures.
Held various events to bring traffic levels at dealer stores to where quota is attainable.
Established good rapport with all dealers to ensure communication lines are open.
Confirm dealers have proper levels of inventory.
Helped dealers order product from our online distribution system.
Working diligently to aid in the reimbursement process for signage and various marketing materials.
Hired, managed, and developed a team of 6 out of which 2 were promoted into manager positions within my first year.
Corporate Account Executive
Yellowbook USA
Chico
03.2007 - 05.2008
Market analysis, checked trends for past years and growth rates of current marketing area.
Maintained 102% of quota through the term of employment.
Built strong client relations through constant contact, lunch meetings, and general help with advertising schemes.
Complete advertising budgeting and analysis.
Advertising design, built quality advertising packages to drive business into the business and maintain growth over the years.
Direct sales, cold called business to set up meetings with owners to drive home the point of advertising and the benefits behind a good advertising plan.
Business Account Executive
Cingular Wireless
Yuba City
08.2004 - 03.2007
Train new staff in all aspects of job requirements.
Maintained 175% of quota over the course of my employment.
Meet my goals individually as well as team work.
Interact with different banks and process the necessary papers for the sales. Closing the sale and delivering of the sale.
Establish good relations with clients as well as with co workers.
Creative and fun way to market the products and sell them to my clients. Do the follow up with the phone call as well as written communication with the clients.
Interact with different departments in the company and provide the best service to clients.
Solve Customer issues, aided corporate clients with placement of proper devices to achieve the goal set forth.
Do Table tops to increase business/Business development in the area.
Attend meetings and advance sales training on different aspects of the industry.
Brain storm with new ideas and bring it to our weekly meeting to increase sales.
Direct sales, cold called, re-serviced old accounts to maintain a good relationship and to find out what their expectations were to be for the next fiscal year.
Email setup, data device instruction as well as configuration.
Hired, managed, and developed a team of 16 to handle all of B2B for northern California.
Team lead/ Lead Technician
Compro Systems
Jessup
05.2000 - 05.2003
Reconfigured network, dealt with upgrading from Cat3 cables to Cat5.
Troubleshot Lucent 1900 switches to make them more efficient and cost effective.
Upgrading of software on client workstations, maintained network for 1000+ end users.
Teksystems
Hanover
03.1999 - 05.2000
Establishing baseline protocols and procedures for implementing work standards on a new contract for the contractors.
Responsibilities included Internet/Intranet Network administration including installation.
Trained new employees and introduced them to client and enterprise specific software.
Experience with Ghost server/client, Ghost from a disk and unattended installations.
Able to remotely install using win install or SUS, programs and updates to remote desktops.
Experienced Windows/Novell/Unix Systems administrator in an enterprise domain structure.
Complete familiarity with all upgrade procedures including program, operating system and bios, experience gained with Y2K compliance work.
Used pcanywhere to attach to enterprise servers to diagnose and correct all issues regarding network connectivity, Dr. Watson errors, program failures, equipment ordering, configuration repair and new hardware installation.
Configuring Microsoft Outlook, Lotus Notes configuring, 95 and NT imaging, configuring and maintaining (how many users) email accounts across a domain.
Inventory audits, updating BPW’s on all network machines, FTP troubleshooting, Solaris Unix, NT option pack 4.0, and pine email for internal communications.
Education
Some College (No Degree) - Business Administration And Management
The Community College of Baltimore County
Catonsville, MD
Skills
Financial analysis and project management
Inventory and logistics management
Sales reconciliation and contract negotiation
Employee training and development
Problem solving
Data analysis
Communication skills
Languages
Punjabi
Professional
Urdu
Professional
Hindi
Professional
Spanish
Elementary
French
Elementary
References
References available upon request.
Timeline
Senior CS III
Carmax
05.2019 - 10.2021
Government Account Manager
CDW-G
05.2016 - 01.2019
Mattress Professional
Sleepy’s
04.2014 - 04.2016
Sales Representative
Liberty Mutual
05.2013 - 11.2013
Indirect Sales Director
Wireless Unlimited
05.2011 - 01.2013
Indirect Account Manager
Cricket Wireless
05.2009 - 04.2011
Corporate Account Executive
Yellowbook USA
03.2007 - 05.2008
Business Account Executive
Cingular Wireless
08.2004 - 03.2007
Team lead/ Lead Technician
Compro Systems
05.2000 - 05.2003
Teksystems
03.1999 - 05.2000
Some College (No Degree) - Business Administration And Management