TAJUA JONES
Oxon Hill
Summary
Proven leader in security and customer service, adept at fostering safety and satisfaction. At Aramark, I spearheaded initiatives that significantly improved efficiency and sales through strategic upselling and cost management. Skilled in sanitation standards and food safety, my background also includes enhancing public safety and operational security across multiple roles. Demonstrates exceptional teamwork and situational awareness, ensuring comprehensive compliance and efficiency.
Overview
10
10
years of professional experience
Work History
Concession Stand Supervisor
Aramark
09.2022 - 01.2025
- Evaluated employee performance regularly, providing constructive feedback and coaching for improvement when necessary.
- Implemented cost-saving measures through careful monitoring of supplies usage and vendor negotiations.
- Increased sales revenue by implementing promotional strategies and upselling techniques.
- Fostered a positive work atmosphere by promoting teamwork among team members.
- Ensured compliance with all applicable food safety regulations through diligent inspection checks and staff training sessions.
- Improved overall efficiency through continuous process evaluation, identifying areas for potential improvement.
Special Police Office
Executive Security Services
01.2021 - 12.2023
- Reduced incident response time by effectively communicating with dispatchers and fellow officers using radio systems.
- Enhanced public safety by conducting regular patrols and surveillance of assigned areas.
- Contributed to the maintenance of a safe working environment within assigned facilities by monitoring alarm systems and ensuring facility compliance with applicable security regulations.
- Provided first aid to injured individuals, demonstrating compassion while adhering to proper medical protocols.
- Ensured accurate incident reporting by maintaining detailed logs of daily activities, observations, and interactions with the public or other law enforcement personnel.
- CCTV Monitoring.
Unarmed Special Police Officer
Allied Universal Security Services
06.2017 - 08.2020
- Assisted in maintaining a secure environment for patrons and staff by monitoring access points and reporting suspicious activity.
- Assisted in crowd control measures during special events, ensuring safe environments for attendees while minimizing disruptions or conflicts.
- Maintained confidentiality regarding sensitive information encountered during the course of duty as a Special Police Officer.
- Supported the training of new officers by sharing expertise on proper procedures, best practices, and situational awareness techniques.
- Conducted routine checks of lighting, locks, and other security features to identify and address potential vulnerabilities before they became issues.
- Conducted regular inspections of security equipment to ensure optimal functionality and readiness for use in emergencies.
Crowd Control Specialist
Contemporary Services Corporation, CSC
10.2014 - 04.2020
- Maintained a high level of situational awareness during events, ensuring prompt responses to any signs of potential disturbances or safety concerns.
- Improved response times by actively monitoring radio communications and promptly dispatching assistance as needed.
- Direct patrons to seating, stores, offices and other venues inside of the events facility.
- CCTV Monitoring.
Education
High School Diploma -
Woodstock Job Corps Center
Woodstock MD06-2013
Skills
- Customer service
- Effective Written & Communication
- Excellent Observation
- Problem Solving & Conflict resolution
- Attentive to detail
- Integrity and Ethics
Timeline
Concession Stand Supervisor
Aramark
09.2022 - 01.2025
Special Police Office
Executive Security Services
01.2021 - 12.2023
Unarmed Special Police Officer
Allied Universal Security Services
06.2017 - 08.2020
Crowd Control Specialist
Contemporary Services Corporation, CSC
10.2014 - 04.2020
High School Diploma -
Woodstock Job Corps Center
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