Takiyah Mayo
Baltimore
Summary
Dynamic professional with extensive experience as an Intake Specialist, adept at data entry and medical terminology. Proven ability to enhance patient care through effective communication and organization. Skilled in implementing care plans and ensuring compliance with health standards, fostering a safe and supportive environment for clients.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manufacturing Technician I
Smith & Nephew, Inc
Columbia, MD
02.2026 - Current
- Made sure that products were produced on time and are of good quality.
- Performed routine equipment calibration to maintain consistent product quality and adherence to specifications.
- Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
- Improved production efficiency by implementing standardized procedures and streamlining workflow.
Intake Specialist
Hygea Healthcare
Middle River, MD
11.2024 - Current
- Conducted patient intake assessments to gather medical histories and insurance information.
- Utilized electronic health record systems to input and update patient data accurately.
- Communicated effectively with healthcare providers to ensure seamless patient care transitions.
- Maintained confidentiality and compliance with HIPAA regulations during patient interactions.
House Manager
Alpha II Omega Behavioral Health
Essex, MD.
10.2024 - Current
- Managed schedules, appointments, and transportation for clients to enhance service delivery efficiency.
- Developed and implemented individualized care plans for residents in collaboration with clinical staff.
- Coordinated daily operations to ensure smooth functioning of residential programs.
- Conducted regular assessments of facility conditions, ensuring compliance with health and safety standards.
Behavior Health Technician
Discovery Mood & Anxiety Program
Crownsville, MD
01.2020 - 10.2024
- Monitored patient behavior and emotional well-being to ensure safety and promote recovery.
- Implemented treatment plans in collaboration with clinical staff to support individual patient needs.
- Assisted in crisis intervention, utilizing de-escalation techniques to manage challenging behaviors effectively.
- Documented patient progress and behavioral incidents accurately for ongoing assessment and treatment adjustments.
House Manager
Emerge Inc.
Columbia, MD.
05.2011 - 01.2020
- Trained and supervised staff to maintain high standards of care and operational effectiveness.
- Coordinated daily operations of residential facilities to ensure compliance with health and safety regulations.
- Oversaw budget to manage expenditures and control costs.
- Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
Education
Certificate - Nursing Assistance
Maryrland Center For Art & Technology
Baltimore, MDGED -
Baltimore Healthy Start
Baltimore, MDCertificate of Technical Studies - Biotechnology
BioTech Institute of Maryland
Baltimore, MD10-2025
Certificate - Psychiatric Technician
AAPT
05-2024
Skills
- Data entry
- Records management
- Intake assessment
- Research and analysis
- Charting and clinical documentation
- Behavioral disorders
- Microsoft
- Organization and Critical Thinking
- Medical Terminology
Certification
CPR First Aid
CNA-Certified Nursing Assistant
CMT- Certified Medication Technician
BioLab Tech Certification
Mandt Trainer
Timeline
Manufacturing Technician I
Smith & Nephew, Inc
02.2026 - Current
Intake Specialist
Hygea Healthcare
11.2024 - Current
House Manager
Alpha II Omega Behavioral Health
10.2024 - Current
Behavior Health Technician
Discovery Mood & Anxiety Program
01.2020 - 10.2024
House Manager
Emerge Inc.
05.2011 - 01.2020
Certificate - Nursing Assistance
Maryrland Center For Art & Technology
GED -
Baltimore Healthy Start
Certificate of Technical Studies - Biotechnology
BioTech Institute of Maryland
Certificate - Psychiatric Technician
AAPT