Tamara Jelali

Assisting Cashiers: Unloading member carts, scanning heavy items (using the "Bob scan" for items 15+ lbs), and managing inventory counts.

• Enhanced member experience through friendly interactions and communication of special deals to promote engagement.
• Maintained warehouse organization by cleaning, retrieving carts, restocking items, and processing returns from customers.
• Packed and loaded items efficiently into carts, ensuring proper packing techniques for heavy items to prevent damage.

• Oversaw payroll administration, ensuring accurate data entry, calculations, and deductions to maintain compliance and employee satisfaction.
• Prepared and distributed paychecks or direct deposits to employees according to established schedules.
• Addressed employee inquiries regarding payroll matters promptly, enhancing service quality and trust in payroll processes.
• Maintained employee records in compliance with company policies and legal requirements.
• Collaborated with HR department to ensure accurate employee information and resolve any discrepancies.
• Conducted regular audits of payroll data to detect and correct errors, ensuring accuracy and compliance with company standards.
• Managed the Tax Forms Email and ensured accurate input of employee information.
• Monitored and ran a Garnishment report to ensure accurate data and maintain accurate records.
• Worked closely with the accounting department to ensure payments are delegated to the designated creditor.
• Participated in annual external audits by providing requested documentation related to payroll operations.
• Provided support during internal audits by preparing documentation related to payroll transactions and controls.
• Collaborated with IT department in troubleshooting technical issues related to the online self-service portal for employees' access to their pay stubs.
• Engaged in regular meetings with management to discuss payroll activities and resolve issues.

• Coordinated benefits for recipients and donors in National Paired Kidney Exchange Sharing Program, enhancing program efficiency.
• Managed patient billing and insurance claims, ensuring accurate and timely submission.
• Assisted patients in understanding their financial responsibilities and provided guidance on available payment options.
• Maintained detailed records of patient accounts and payments using electronic billing systems, ensuring accuracy and compliance.
• Ensured compliance with federal regulations such as HIPAA when handling sensitive patient information.
• Trained new hires on patient financial coordination policies and best practices, facilitating smoother onboarding and adherence to standards.