Tamika Lawoyin
Baltimore
Summary
Dynamic Salon Owner/Operator at TATT STUDIO 4 Hair, excelled in staff management and customer relations, boosting retention significantly. Leveraged expertise in inventory management and salon marketing to enhance service offerings and operational efficiency. Demonstrated proficiency in data management and a knack for fostering teamwork, driving revenue growth without compromising service quality.
Overview
6
6
years of professional experience
Work History
Salon Owner/Operator
TATT STUDIO 4 Hair
01.2019 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Streamlined inventory management processes to ensure timely ordering of necessary supplies while minimizing waste.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Cosmetology - Cosmetology
Aspen Beauty Academy
Laurel, MD10-2001
GED -
Green Run High School
Virginia Beach, VA06-1986
Skills
- Upselling services
- Employee training
- Staff management
- Salon marketing
- Customer service
- Hiring and onboarding
- Data management
- Inventory tracking and management
- Customer relations
- Staff scheduling
- Relationship building
- Staff hiring
- Schedule management
- Business marketing
Timeline
Salon Owner/Operator
TATT STUDIO 4 Hair
01.2019 - Current
Cosmetology - Cosmetology
Aspen Beauty Academy
GED -
Green Run High School
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