Tamitayo Akiyode
Bowie
Summary
I bring extensive experience in the call center field, including customer service, face-to-face interactions, troubleshooting, entry- level support, sales, and effective communication.
Overview
4
4
years of professional experience
Work History
customer service representative
Kingdom Executives
01.2023 - 02.2024
- My duties involved aswering Phone calls, Skype conversations, Addressed customer consumers, Resolved troubleshooting issues, Email responses, Provided placements, And interviews
Customer Service associate
Butter gal Boutique
06.2021 - 11.2022
- My Role consisted of customer face to face communication, sales, greeting customers, answering questions, provided product information, and provided advice on products
Outreach Coordinator
Episource
05.2024 - Current
Contacting Provider locations via phone to schedule and coordinate request.
- Averaging approximately 60 calls a day
- Affirming agreements from the office of payment received and confirmation
- Adhering to metrics and quality assurance tests
Education
Bachelors Degree - Business Administration
Georgia State Perimeter College
Atlanta, Georgia12.2024
High School Diploma -
North Springs High School
Sandy Springs, GA05-2021
Skills
- Detailed Oriented
- Good Time Management
- Active Listening
- Troubleshooting
- Call center
Timeline
Outreach Coordinator
Episource
05.2024 - Current
customer service representative
Kingdom Executives
01.2023 - 02.2024
Customer Service associate
Butter gal Boutique
06.2021 - 11.2022
Bachelors Degree - Business Administration
Georgia State Perimeter College
High School Diploma -
North Springs High School
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