Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Conway

Nottingham,MD

Summary

For the last 35 years, I worked for a partner at a well-known law firm. Driven Legal Assistant with over thirty-five years of experience in personal injury law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in auto accident as well as workers' compensation claims. Duties included handling auto accident and workers' compensation claims from beginning to settlement.

Overview

35
35
years of professional experience

Work History

Legal Assistant

Cohen, Snyder, Eisenberg @ Katzenberg, P.A.
10.1989 - 04.2024
  • For 35 years, assisted partner with every aspect to bodily injury claims due to automobile accidents.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
  • Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
  • Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
  • Contributed to client retention by delivering exceptional support services and maintaining high levels of satisfaction.
  • Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
  • Interviewed clients to obtain information relevant to cases.

Education

High School Diploma -

Chesapeake High School
Baltimore, Maryland

Skills

  • Fast learner
  • Case file management
  • Client communication
  • Insurance company and attorney communication
  • Exceptional telephone etiquette
  • Administrative support
  • Document preparation and editing
  • Database management
  • Relationship building
  • Administrative assistance
  • Microsoft Word proficient
  • Effective multitasking

Timeline

Legal Assistant

Cohen, Snyder, Eisenberg @ Katzenberg, P.A.
10.1989 - 04.2024

High School Diploma -

Chesapeake High School
Tammy Conway