Tammy Kuczinski

• Configured, implemented, and maintained Windows Server systems, including DNS, Active Directory, and Group Policies.
• Created user accounts in Active Directory environment and managed group policies accordingly.
• Installed hardware components such as servers, hard drives, memory modules in accordance with best practices.
• Recommended and executed modifications to server environment in order improved efficiency, reliability, and performance.
• Configured email applications or virus protection software.
• Diagnosed, troubleshooted and resolved hardware, software, and other network and system problems.
• Loaded data and installed software and peripherals.

• Deployed systems and applications on multiple platforms including desktops, laptops, tablets.
• Collaborated with other IT personnel in order to develop strategies that would improve overall customer service experience.
• Monitored server performance using advanced diagnostic tools like SolarWinds and Splunk.
• Installed and configured various types of software packages on computers following established guidelines.
• Maintained updated inventory of IT equipment such as PCs, printers, scanners.
• Installed and configured new equipment, including operating software and peripheral devices to include VTC systems and installation of IPTV work systems in designated conference rooms.

• Maintained updated inventory of IT equipment such as PCs, printers, scanners.
• Deployed systems and applications on multiple platforms including desktops, laptops, tablets.

• Maintained files and filing, keeping sensitive information confidential.
• Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
• Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.

• Processed incoming and outgoing mail, including sorting, distributing, and preparing responses.
• Provided comprehensive office support, including answering phones and responding to customer inquiries.
• Assisted in the preparation of reports and presentations utilizing spreadsheets and other software programs.
• Ensured compliance with all applicable regulations regarding office activities.
• Managed calendar schedules for multiple staff members while ensuring accuracy of all appointments.
• Greeted visitors upon arrival and directed guests to appropriate facility locations.

Monitored access control systems and key code records for suspicious activities. Monitored building and property entrances and exits to detect intrusions and protect assets. Completed requires shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents. Provided friendly and professional assistance to employees, visitors and customers

• Acted as a liaison between the school and healthcare providers, coordinating appointments and medical care for students in need.
• Contributed to a positive learning environment by addressing emotional wellbeing through counseling sessions with troubled or distressed students.
• Promoted a healthy school environment by educating students on proper hygiene practices and disease prevention strategies.
• Conducted vision and hearing screenings for early identification of potential issues affecting student success.
• Documented information in patient charts and communicated status updates to interdisciplinary care team.
• Administered medications and educated patients and families on correct at home administration.
• Prioritized and organized tasks to efficiently accomplish service goals.

• Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
• Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
• Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
• Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
• Monitored school grounds and reported suspicious activities to ensure student safety.

• Demonstrated strong multitasking skills by handling multiple phone lines while assisting walk-in clients simultaneously.
• Consistently provided exceptional customer service by addressing inquiries professionally and resolving issues efficiently.
• Increased office productivity by maintaining inventory of essential supplies and placing orders when needed.
• Contributed to a welcoming office environment through consistent upkeep of reception area cleanliness and organization.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.