Tanhoha Bellande
McDonald's Restaurant
Silver Spring
3
Languages
5
years of professional experience
Dynamic manager with a proven track record at McDonald's Restaurant, excelling in team leadership and customer service. Enhanced onboarding efficiency through innovative training programs and optimized inventory management, reducing waste. Skilled in decision-making and staff development, fostering a high-performing team dedicated to operational excellence.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Work History
Manager
5 Years 4 Months- Led team in daily operations, ensuring consistent quality and customer satisfaction.
- Developed training programs for new employees, improving onboarding efficiency.
- Streamlined inventory management processes to reduce waste and enhance stock accuracy.
- Implemented scheduling systems that optimized labor allocation and reduced overtime costs.
- Managed inventory control, cash control, and store opening and closing procedures.
- Trained new employees on company policies, procedures, and best practices for operational efficiency.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
High School Diploma
Skills
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Documentation and reporting
Languages
English
Professional Working
French
Full Professional
haitien creole
Full Professional
Timeline
Manager
McDonald's Restaurant
05.2021 - CurrentRead More
Springbook High School
High School Diploma
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