Tanya Motley
BALTIMORE
Summary
Detail-oriented and motivated Technical Training Instructor with experience supporting technical learning programs, instructional delivery, course development, and employee training initiatives. Skilled in administering training materials, assessing learner performance, and improving instructional effectiveness through continuous evaluation and industry best practices. Strong communication, presentation, and organizational skills with the ability to support technical teams and facilitate engaging learning environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Associate II, Technical Training Instructor
The American Red Cross
Baltimore, MD
07.2015 - Current
- Implement and support technical training programs, procedures, and instructional activities.
- Assist with development and administration of training materials and course content.
- Conduct training sessions and support learner engagement in classroom and virtual environments.
- Evaluate employee progress and training effectiveness through assessments and feedback.
- Maintain training documentation and assist with continuous improvement initiatives.
- Collaborate with teams to ensure training aligns with organizational goals and industry standards.
- Mentored new instructors in curriculum delivery and instructional techniques.
- Managed the scheduling and logistics of multiple training courses, ensuring smooth delivery of each session.
Collection Specialist II
The American Red Cross
Baltimore, MD
07.2003 - 10.2015
- Trained and mentored newly hired mobile staff on operational procedures, donor services, and compliance standards.
- Supervised and coordinated daily activities for teams of 7–10 staff members.
- Promoted excellent internal and external customer service through Language of Caring principles.
- Registered and qualified donors for blood donation in accordance with safety and eligibility guidelines.
- Collected and processed whole blood and apheresis products while maintaining quality and regulatory standards.
- Performed routine equipment maintenance and ensured operational readiness.
- Managed inventory and ordering of supplies for fixed-site operations.
- Maintained accurate documentation and adhered to organizational and healthcare compliance procedures.
- Collaborated with cross-functional teams to streamline processes, enhancing overall operational efficiency in collections.
- Fostered a positive working relationship with other departments within the company to ensure successful collections.
Education
Associate of Arts - Elementary Education
Baltimore City Community College
Baltimore, MD12-2025
High School Diploma -
Edmondson-Westside High School
Baltimore, MD06-1999
Skills
- Technical Training & instruction
- Time management
- Attention to detail
- Task prioritization
- Leadership qualities
- Reliable and punctual
- Team collaboration
- Adaptability and flexibility
- Multitasking and organization
- Problem-solving abilities
Certification
CPR Instructor Certification
Timeline
Associate II, Technical Training Instructor
The American Red Cross
07.2015 - Current
Collection Specialist II
The American Red Cross
07.2003 - 10.2015
Associate of Arts - Elementary Education
Baltimore City Community College
High School Diploma -
Edmondson-Westside High School