Tara Franks
Union Bridge
Summary
Dynamic administrative professional with extensive experience at CHS Companies, excelling in customer service and data entry. Proven ability to enhance office efficiency through effective file organization and proactive inventory management. Skilled in Microsoft Excel and fostering strong client relationships, ensuring accurate financial records and timely payroll processing.
Experienced with maintaining accurate financial records and managing ledgers efficiently. Utilizes in-depth knowledge of financial software to streamline accounting processes and ensure timely reconciliations. Track record of ensuring regulatory compliance and supporting financial decision-making through detailed reporting.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
CHS Companies
07.2022 - 03.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Increased efficiency in accounts payable processing by verifying vendor invoices against purchase orders and contracts.
- Managed accounts payable and receivable records, ensuring accuracy and organization.
- Improved financial reporting accuracy with detailed reconciliation of accounts payable ledger and general ledger.
- Improved cash flow by consistently monitoring and reconciling accounts receivable balances.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed new hire paperwork and documents.
Assistant Bookkeeper
MLB Bookkeeping
12.2019 - 07.2022
- Reconciled financial data to maintain accurate account balances and support compliance with established accounting practices.
- Filed invoices with processed checks to maintain orderly accounting filing system.
- Assisted bookkeepers in providing support documentation required for audits.
- Created and maintained detailed, organized and timely records of transactions to support legal compliance.
- Obtained revenue and paid invoices by verifying and completing payable and receivable transactions.
- Supported the bookkeeper with payroll processing, ensuring accurate employee compensation.
- Enhanced overall financial organization by maintaining a well-organized filing system for important documents.
Office Manager
Maryland Emergency Plumbing Services
04.2015 - 12.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Provided support during audits by supplying requested documentation promptly and accurately.
Education
High School Diploma -
South Carroll High School
Winfield, MDSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Customer and client relations
- Computer proficiency
- Customer relations
- Scheduling
Timeline
Administrative Assistant
CHS Companies
07.2022 - 03.2025
Assistant Bookkeeper
MLB Bookkeeping
12.2019 - 07.2022
Office Manager
Maryland Emergency Plumbing Services
04.2015 - 12.2019
High School Diploma -
South Carroll High School
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