Dedicated and personable customer service professional with over 4 years of experience in fast-paced, client-facing roles. Proven ability to manage multiple priorities with efficiency and attention to detail, especially under time constraints. Skilled in problem-solving, organization, and fostering positive interactions with both people and animals. Experienced volunteer at the Maryland SPCA as a Level 2 Cat Room Associate, demonstrating a strong commitment to animal care and welfare. Eager to bring compassion, professionalism, and organizational strength to a receptionist role in an animal-focused environment.